BILLING & COLLECTION MANAGER (M/F)

BILLING & COLLECTION MANAGER (M/F)

DO Recruitment Advisors is delighted to assist our client, a well-known international law firm, in the recruitment of a Billing and Collection Manager.

THE JOB:
The role of the Billing and Collection Manager is to lead a group of Billing Officers that support Fee Earners and Partners in delivery of billing activities.
You will be involved in the delivery of billing and collection activities, being the key point of contact for Fee Earners to address related issues.
You will also act as the bridge between the Regional Working Capital Manager and the Partners as part of managing local billing performance.

Responsibilities:

• You will be responsible for Managing the Billing Team:

Managing the performance of the billing team, overseeing workloads, maintaining team structure, supporting development of team members/ Coaching team members/ Lead and oversee a team of Billing Officers, ensuring timely, accurate, and compliant WIP and Billing cycles by providing coaching support, implementing/Lead the onboarding and training of new Billing Officers and review updates to the relevant training materials as required

• You will act as the Business Partner between the Billing Teams and Partners/Fee-Earners:

Serve as the primary point of billing contact for Partners/ Assist the Regional Working Capital Manager, Head of Finance and Fee Earners/Partners with ad-hoc tasks / Monitor existing fee arrangements and provide commercial and practical advice on fee agreements

• You will lead on Fulfilment and Optimisation of Billing activities:

Provide oversight in matter review performance with Billing Officers / Review WIP and billing performance / Act as a key contact for Billing Officers for escalating ad-hoc complex requests / Coordinate the handling of complex billing issues/queries / Identify ways of improvement and optimise the local billing process / Drive local implementation of process improvements

• You will also lead on WIP Control, Collection Control and Reporting:

Work closely with Collectors and support in implementing actions for unpaid invoices and aged receivables / Provide analysis and reporting on the WIP cull

THE CANDIDATE PROFILE:

• In-depth knowledge of billing processes, including timely and accurate billing cycles, credit control, and resolving billing issues
• Excellent communication and interpersonal skills to collaborate with Partners
• Strong management skills
• Commitment to maintain high standards of quality in service delivery,
• Sufficient knowledge of local VAT standards and guidelines, with prior experience in leading on accuracy and compliance in billing activities
• 5+ years of experience in billing or finance roles, preferably in a professional services or legal environment
• Proficient in English. French considered as an asset

THE CLIENT:
Our client is a well-known international law firm

At the final stages of the recruitment process, some of our clients ask the successful candidate to provide supporting documentation such as, for example, copies of diplomas or proof of previous jobs, and a standard criminal record check might also be requested.