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Data Operations Analyst, Contract

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Responsibilities:

Collaborate with a global eDiscovery team to efficiently identify, collect, and transfer electronic data for litigation and regulatory matters.
Manage multiple cases, ensuring timely and accurate data collection and delivery.
Conduct in-depth custodial research to verify and gather all necessary data sources.
Perform collections from critical enterprise data platforms, including Microsoft 365 Exchange, SharePoint, and other relevant systems.
Execute and oversee internal data collection, preservation, and barcoding processes.
Troubleshoot collection failures, stalled processes, and errors to ensure seamless operations.
Conduct internal data transfers, perform quality control checks, and prepare data for final delivery.
Meet productivity targets while maintaining accuracy and compliance with industry standards.
Support various data delivery functions as required.

Requirements:

1-3 years in electronic discovery, IT, or a related field.
Strong time management and multitasking abilities.
Excellent written and verbal communication skills.
Strong client-service orientation and ability to work in a fast-paced, metric-driven environment.
Proficiency in Microsoft Office tools, particularly Word and Excel for reporting.
Experience with Microsoft 365 tools, including Microsoft Purview.
Knowledge of data acquisition and cyber forensics tools/processes.
Background in legal, regulatory, or compliance environments.
Familiarity with eDiscovery tools such as Ex-Merge, EnCase, SQL, and Robocopy.
Understanding of the Electronic Discovery Reference Model (EDRM).
Ability to diagnose and troubleshoot technical issues related to operating systems and networking.
Strong analytical skills with attention to detail in troubleshooting and executing multi-step processes.
Capacity to work both independently and collaboratively across teams to resolve issues and fulfill client requirements.

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