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Collections & Recoveries Team Leader, AGCO Finance

Employer
DLL
Location
Coventry, United Kingdom
Salary
Competitive
Closing date
Mar 6, 2025
View more categoriesView less categories
Job Function
Accounting/Audit/Tax
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Collections & Recoveries Team Leader

As the AGCO Finance Collections & Recoveries Team Leader , you will be responsible for managing and optimising C&R activities in order to minimise risk costs, optimising returns and deliver best-in-class service levels.

AGCO Finance is a global joint venture partnership between AGCO and DLL. The principal activity of AGCO Finance is the financing of equipment to AGCO's customers and dealers in the UK and Ireland.

AGCO, ( www.agcocorp.com ) is a leading US-based global group specialising in the manufacture, design and distribution of agricultural equipment. AGCO produces and markets brand names including Massey Ferguson, the most widely-sold tractor brand in the world, and Fendt, the technology leader. DLL, ( www.dllgroup.com ) a member of Rabobank Group, is a leading global finance specialist. The joint venture with AGCO was originally established in 1990 and has now expanded to over 20 countries worldwide.

As part of its partnership with AGCO, AGCO Finance offers a wholesale finance service to its dealership network in the UK and Ireland.

The company employs circa 50 staff; of which typically 20 to 25 are based in the back-office centre in Stoneleigh in a hybrid working model.

Day to day:

Retail arrears collection activities

  • Support and develop C&R members throughout the entire collections life-cycle, from early technical arrears through to litigation
  • Account prioritization
  • Trend analysis to drive future lending

Recovery

  • Engage with field staff to encourage voluntary surrender of assets
  • Assign external recovery agents in accordance with regulatory guidelines

Legal

  • Preparation and submission of cases requiring external legal partner support
  • Holding regular review meetings with legal partners to review progress and cost effectiveness

People Management

  • Facilitating daily huddles, prioritising workload and allocating key tasks as necessary.
  • Support training and development of department members providing mentoring and coaching where needed.
  • Determine, monitor and manage team service levels

Reporting

  • Report on the level and impact of arrears to management and commercial teams
  • Manage and report on risk costs and non-performing loans volumes in accordance with Global Policy

Networking

  • Chair monthly arrears review meetings with the local Management Team
  • Lead the provision review monthly meeting from a C&R perspective
  • Provide feedback and process improvement recommendations to support the processing of novation and reschedule requests
  • Drive and author strategy reports on specific customers as required and present accordingly to stakeholders.

Projects and ad hoc support

  • Participate and assist with projects as directed by Risk Manager (to include activities such as RCF)

Key Performance Indicators

  • Adherence to group risk procedures
  • Close control of retail arrears with proactive management of overdue receivables
  • On-going monitoring and management of dealer arrears
  • Prompt and efficient processing of novation and reschedule requests
  • Timely, relevant, accurate and complete reporting (both a local and regional level)

Essentials:

  • Minimum three years' experience as collections team lead.
  • Three years' experience working in FCA regulated environment.
  • CICM qualified (desirable).
  • Exposure to or interest in the agricultural sector (desirable).
  • Knowledge of advanced Microsoft tools (PowerBI, Power Apps, SharePoint) (desirable)
  • Experience managing global stakeholders (desirable)

Choose wellbeing

DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

  • Connection - Build meaningful connections with other DLL members
  • Health - Manage mental, emotional and physical health
  • Finance - Provide learning opportunities to help members achieve personal financial health
  • Lifestyle - Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative - an interconnected network - that comes together every single day with one goal in mind: Partnering for a better world

Good to know:

  • Deadline for application: February 23rd (Due to high volume of applications this requisition may close prior to posted close date)
  • The selection process may involve an assessment.
  • Applications via email will not be reviewed. Please apply online via our career website.
  • DLL's referral program applies
  • For more information, please contact our Talent acquisition partner Natalie Gray via ukrecruitment@dllgroup.com

About AGCO Finance

AGCO Finance is the worldwide provider of financing solutions for AGCO, a global leader in the design, manufacturing and distribution of agricultural equipment. Headquartered in Eindhoven, the Netherlands, AGCO Finance manages a portfolio of over $11 billion USD, employs over 350 people, and provides customer and dealer finance solutions in over 22 countries.

AGCO Finance was founded in 1990 as a joint venture between DLL, a global financial solutions provider and a a wholly owned subsidiary of Rabobank Group, and AGCO. The primary brands AGCO Finance supports are Fendt, Massey-Ferguson, PTx and Valtra.

Visit www.agcofinance.com to find out more about AGCO Finance.

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