EOI: Customer Service Agent

Include your expression of interest for customer service and contact centre rolesAre you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Hays Recruitment is seeking enthusiastic and dedicated Customer Service and Contact Centre Representatives to register for future opportunities with our esteemed clients.
About the Role:As a Customer Service or Contact Centre Representative, you will be the first point of contact for customers, providing outstanding service and support.

Your responsibilities may include:

• Handling inbound and outbound calls
• Resolving customer enquiries and issues efficiently
• Providing product and service information
• Maintaining accurate records of customer interactions
• Collaborating with team members to achieve targets

What We Are Looking For:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a team-oriented environment
• Previous experience in customer service or contact centre roles is advantageous
• Proficiency in using computer systems and software such as Salesforce or SAP

Why Register with Hays?

• Access to a wide range of job opportunities with leading companies
• Support and guidance from experienced recruitment consultants
• Opportunities for career growth and development
• Competitive remuneration packages

How to Register:If you are interested in future opportunities as a Customer Service or Contact Centre Representative, we would love to hear from you! Forward an up to date copy of your resume to ashleigh.menzies@hays.com.au or click 'apply now'

Please note this is an expression of interest for contact centre opportunities around Melbourne#2907860