Client Service Officer - Fixed Term Contract 6 months (f/m/d)
- Employer
- Deutsche Börse Group
- Location
- Ettelbruck, Luxembourg
- Salary
- Competitive
- Closing date
- Feb 27, 2025
View more categoriesView less categories
- Job Function
- Other
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Luxembourg
Your career at Deutsche Börse Group
Your area of work:
The area is managing global client relationships across Clearstream through our network of international officesand providing day-to-day client service for the Clearstream client base.As Client Service Officer within an international cross location team, you will be supporting international clients with enquiries or issues related to various Clearstream processes like Settlement,Corporate Actions, Income and Cash Management. Client Services is the central contact for our clients and thevoice towards clients.
Your responsibilities:
Your profile:
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Our story
Our Story - Deutsche Börse Group in 120 Seconds
Contact
Recruiting Team
Take your career to the next level with us and embrace new challenges!
Send e-mail E-Mail copied! Copy E-Mail?
+496921111810
Our Recruiting Team is looking forward to your call or e-mail.
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Ready to start your career with us?
Apply now!
Your career at Deutsche Börse Group
Your area of work:
The area is managing global client relationships across Clearstream through our network of international officesand providing day-to-day client service for the Clearstream client base.As Client Service Officer within an international cross location team, you will be supporting international clients with enquiries or issues related to various Clearstream processes like Settlement,Corporate Actions, Income and Cash Management. Client Services is the central contact for our clients and thevoice towards clients.
Your responsibilities:
- You take responsibility for day-to-day contact (via phone and email) for our clients for all questions inrelation to securities settlement, asset servicing and cash management
- This includes the clarification of topics by using your own knowledge, supported by team members and/oroperations
- You act as one of the main contact points for our clients for the work with Clearstream Banking
Your profile:
- University degree in finance, economics, IT, or equivalent training with professional experience
- You have a prior work experience in financial markets and financial products (
- Fluent Italian language required, as well as English and/or French
- You own a strong interest in taking on high responsibility and results orientation
- You are not afraid of continuous changes, seeking personal and professional challenges
- You own high problem-solving skills with developed analytical skills and sound understanding of process-flows
- You have the ability to address both known's and unknown's thanks to good conceptual thinking,organizational and communication skills and strong learning / development potential
- Protruded service orientation with excellent telephone representation, high communication - and soft skillsand a strong ability to work in a team
- General office productivity tools proficiency expected (Excel, Powerpoint, Word)
- IT infrastructure proficiency / interest can be a plus
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Our story
Our Story - Deutsche Börse Group in 120 Seconds
Contact
Recruiting Team
Take your career to the next level with us and embrace new challenges!
Send e-mail E-Mail copied! Copy E-Mail?
+496921111810
Our Recruiting Team is looking forward to your call or e-mail.
Similar jobs
We evaluate all jobs for you in order to suggest similar jobs that match the tasks and required skills.
Client Services Officer (f/m/d)
Clearstream Services Prague Branch
Prague
- NEW
Control Assurance & Monitoring Officer
Clearstream Fund Centre S.A., Cork Branch
Cork
- NEW
Corporate Governance Officer (w/m/d)
Deutsche Börse AG
Frankfurt am Main
- NEW
Intern - Relationship & Account Management Support (f/m/d)
Clearstream Banking S.A.
Luxembourg
- NEW
Werkstudent*in - Administrative Assistenz bei ECAG Clearing & Risk IT (w/m/d)
Deutsche Börse AG
Frankfurt am Main
- NEW
- 1
- 2
Ready to start your career with us?
Apply now!
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