Refunds Manager
- Employer
- GEDU Global Education
- Location
- Greenford, United Kingdom
- Salary
- £35k - £40k
- Closing date
- Feb 3, 2025
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- Job Function
- Accounting/Audit/Tax
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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ROLE AND RESPONSIBILITIES:
ESSENTIAL SKILLS AND EXPERIENCE
OTHER INFORMATION
The Refunds Manager will also be expected to demonstrate their commitment:
- Understand the end-to-end GEDU student refund process
- Managing on-time refunds according to our policy
- Ensuring refunds are processed accurately
- Verifying refund documents
- Liaising with internal stakeholders and Students
- Centralising refunds (Malta/France, more countries to be added)
- Reporting biweekly KPI'S (refunds cleared VS received)
- Chasing approvals on UNIT4 (ERP System)
- Responding to internal/external queries from Students/Agents/admission team
- Understanding and assisting with the Bacs and Manual payment runs for refunds
- Create close links with the bank reconciliation and feeding any payments made in the business to bank reconciliation process
- Assisting the month end closing process and reconciliation of the ledgers
- Recording all third-party invoices to correct GL and Cost centres in the ERP system (Unit 4)
- Ensure the ERP system is understood, and issues or enhancements escalated for resolution
- Look to continuously improve the processes for efficiency.
- Ad-hoc account payable tasks.
ESSENTIAL SKILLS AND EXPERIENCE
- Self-starter and positive attitude.
- Experience of purchase ledger an advantage
- Experience in using ERP systems and advantage.
- Dynamic, enthusiastic, self-motivated individual with excellent organizational skills
- comfortable using Microsoft Office applications
OTHER INFORMATION
The Refunds Manager will also be expected to demonstrate their commitment:
- to GEDU values and regulations, including equal opportunities policy.
- the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy.
- to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
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