Sr. Business Analyst - ServiceNow

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

The Role:

Cognizant is seeking a Sr. Business Analyst to join our dynamic team. The ideal candidate will have expertise in Business Analysis and Planning as well as hands-on experience with Service Now. This role involves collaborating with various stakeholders to drive business solutions and improvements ensuring alignment with company goals and objectives.

In your first few weeks in this role, you can expect to:

• Execute root cause analysis during problematic situations to detect corrective and preventive actions.
• Prepare technical reports by collecting analyzing and summarizing information and trends.
• Develop Business case scenarios that meet the real customers need within the scope time and financial frameworks.
• Recommend solutions that satisfy the business needs based on experience and the knowledge of ServiceNow capabilities.
• Assesses the risks of various solutions and effectively communicates every scenario to the customer.
• Closely work with QA team in the understating of all possible test case scenarios.
• Performing high-level analysis to determine feasibility the cost benefit of a request product solution and produce required documentation.
• Identify complex problems and review related information to develop solutions

To apply for this role, your soft skills, expertise and experience should include:

• 8-12 years of Business Analyst experience required
• Experience in end to end implementation of 2 or more ServiceNow modules
• 1-2 years of previous ServiceNow Business Analyst experience required

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please get in touch with our Cognizant team today to apply and register your interest in this full-time position. We're looking forward to meeting you.