IT Applications Analyst

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark withOcorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We're a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

WHAT'S IN IT FOR YOU

• Competitive salary
• This role is Mauritius based but we arehybridwith 2 days in office after probation
• Flexible working hours
• Private PensionPlan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• mentoring program
• Employee recognition program and spot bonuses

Purpose of the job

• As part of a team, support the global business use of all aspects of the Group's core business applications.
• This role will involve the support of interfaces between applications as well as internal and external services which could involve system, data and process analysis, data management and migration, reporting, planning and business intelligence as well as operational and risk knowledge. This calls for cross-jurisdictional business awareness together with an understanding of the fiduciary and administration services offered by Ocorian.
• To identify, harness and combine the Group's technology platform components to drive efficiency and profitability through the creation of effective and efficient high-performance solutions for internal and external stakeholders in a robust, secure and cost-effective manner.
• To support the delivery of high quality and consistent data, processes and reporting in all business areas and jurisdictions in line with Ocorian's information and security model, controls and procedures.
• To produce and maintain clear and succinct systems and integrations documentation. Where custom development is required, and with support from senior colleagues, produce clear specifications including use and test cases, for developers working in an Agile DevOps oriented development environment and ensure appropriate quality testing.

Main responsibilities

• Work with Senior Application Analysts and Applications Manager to support the global business in their use of core applications, including escalation of issues as necessary.
• Conduct process, application and data analysis across existing and new line of business applications. This includes working with colleagues across the business to identify and efficiently deliver the necessary objectives.
• Where necessary specify and, in conjunction with the Development team, deliver application integration, data exchange and data migration between line of business applications and external services including drawing up specifications, developing integration or migration scripts including unit testing, support for user testing where appropriate and documentation of all interfaces.
• Optimise the capture of data into applications in accordance with Group standards and initiatives to support operational efficiency, compliance, and risk management.
• Contribute to and maintain support documentation including advice on best practice.
• Assist with projects for the conversion, implementation, upgrade, and maintenance of new & existing applications including documentation and related testing.
• Assist with the implementation of business processes and process improvements across all jurisdictions.
• Assist other members of the Applications team including sharing knowledge and skills.
• Always follow the change control & release management standards, ensuring that all documentation is kept up to date.
• Be proactive, manage expectations and keep colleagues regularly updated on the progress of their changes and aware of anticipated timeframes for completion, including working with the Applications Manager to maintain project tracking for regular project reporting.

Qualifications Required

• 1-2 years' experience of application support, migration and integration, preferably in a fiduciary or financial services business; knowledge of iManage, NavOne, ViewPoint or similar apps would be a significant advantage.

Knowledge, Skills and Experience

• An understanding of application integration and data migration tools and techniques, including information security and compliance processes and the lifecycle of a project.
• An understanding of application and data integration and automation: particularly web services.
• Understanding and knowledge of Microsoft SQL query language and scripting.
• The postholder must be quick and effective with the self-motivation to tackle assigned tasks independently wherever possible.
• The role involves interactions at all levels and jurisdictions of Ocorian and with external parties, so a personable nature, a high level of integrity, strong written and oral communication skills and the ability to work logically and efficiently under pressure are essential.
• A willingness to support the future growth and success of the Group.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC - Clients are at the centre of our world, and we're committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS - We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE - We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE - With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL - We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there's anything we can do to make the process easier for you. You can reach us at [email protected] .

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.