Platform Support Administrator

In this role, you will play a vital role in ensuring an efficient workflow management, streamlined invoice processing and communication with law firm billing administrators. As a Platform Support Administrator, you will also support in the efficiency of our legal and governance processes contributing to the overall team's operational excellence.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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Our Group General Counsel's office within Macquarie's Legal and Governance Group is essential in embedding legal operations and supporting the Group General Counsel along with the wider Business Legal Leadership teams. The Group General Counsel's office enhances collaboration among legal teams across operating groups, providing resources and guidance to support their business units effectively.

What you offer

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• Previous 3-5 years of relevant experience in managing enterprise-level billing platforms, preferably with background in TeamConnect or other similar service providers involving legal invoicing;
• Organized and high attention to detail;
• Data proficient with ability to produce data, interpret, and translate complex information into actionable insights;
• Strong verbal and written communication skills.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About the Legal Governance Group

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In our Legal and Governance Group you will be part of a global, dynamic and independent group of lawyers, governance professionals and technical specialists that protect and represent the interests of Macquarie, our businesses and our people. Our teams are at the forefront of Macquarie, undertaking cutting edge legal and governance work to support business outcomes.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.