Business Process Consultant

Business Process Consultant role

Role Overview

A Business Process Consultant provides strategic support across various organizational activities to improve efficiency, compliance, and outcomes. They blend expertise in company operations, project management, and regulatory adherence to guide teams and ensure projects align with organizational goals and standards.

Key Responsibilities

1. Operational & Workflow Support

• Conduct company research and quantitative analyses.
• Manage workflows across a portfolio of activities in areas like CRM, Finance, Operations, or Talent & Organization.
• Ensure intended project outputs and outcomes align with organizational goals.

1. Project Ownership

• Take ownership of well-defined work products and parts of various projects.
• Provide self-enabled elaboration of conceptual parts and their value.

1. Workshops & Coaching

• Facilitate workshops and meetings.
• Coach team members and stakeholders on operational or project workflows.

1. Team Leadership

• Lead small teams in large-scale projects, managing their deliverables and timelines.

1. Regulatory Support

• Assist in developing and implementing regulatory strategies.
• Conduct thorough research and analysis of regulatory guidelines and requirements.
• Prepare and submit regulatory documents and reports.
• Ensure projects comply with industry standards and regulations.
• Act as a subject-matter expert for regulatory compliance.

1. Stakeholder Collaboration

• Liaise with internal and external stakeholders to ensure alignment and efficiency.
• Provide expert guidance on both operational and regulatory matters.

Required Skills and Qualifications

1. Educational & Professional Background

• Bachelor's or Master's degree in Business Administration, Management, Regulatory Affairs, or related fields.
• 2-3 years of experience in relevant operational areas (CRM, Finance, Operations, Talent & Organization).
• Experience with operational models and best practices.

1. Project & Process Management

• Strong project management skills with the ability to manage multiple projects simultaneously.
• Familiarity with process improvement methodologies like Lean or Six Sigma is a plus.

1. Regulatory Expertise

• Proven experience in regulatory affairs or managing compliance-related projects.
• Deep understanding of regulatory standards in the industry.

1. Analytical & Communication Skills

• Proficiency in conducting quantitative analyses and deriving actionable insights.
• Exceptional written and verbal communication skills for documentation and stakeholder collaboration.

1. Interpersonal & Leadership Skills

• Ability to coach and guide teams at the working level.
• Demonstrated leadership experience, especially in smaller team setups.

1. Attention to Detail

• Highly detail-oriented with the ability to meet strict deadlines.
• Strong organizational skills to ensure project and regulatory compliance.