Sr. Sales Operations Manager
- Employer
- Cognizant
- Location
- Kuala Lumpur, Malaysia
- Salary
- Competitive
- Closing date
- Dec 16, 2024
View more categoriesView less categories
- Job Function
- Other
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Cognizant is looking for a Sr Channel Sales Manager in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.
This role will be critical within the program, responsible for leading and managing the delivery of sales teams across multiple countries to our client partners. This role plays a pivotal part in ensuring that our partners receive exceptional, timely, and effective advice and support, ultimately contributing to their success and growth.
Responsibilities:
Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
This role will be critical within the program, responsible for leading and managing the delivery of sales teams across multiple countries to our client partners. This role plays a pivotal part in ensuring that our partners receive exceptional, timely, and effective advice and support, ultimately contributing to their success and growth.
Responsibilities:
- Lead and Manage cloud sales team and Targets, KPIs and regional expectations
- Oversee and manage the entire sales operations delivery process, ensuring smooth execution and adherence to timelines and budgets.
- Collaborate with cross-functional teams to coordinate resources and ensure seamless service delivery.
- Establish and nurture strong, long-term relationships with our partners, fostering trust and open communication.
- Understand our partners' unique business needs, challenges, and objectives to tailor sales services accordingly.
- Conduct thorough analyses of our partners' business operations, identifying areas for improvement and potential risks.
- Develop and present customized solutions aligned with our partners' strategic goals, leveraging industry best practices and innovative approaches.
- Prepare comprehensive sales reports that provide actionable insights and recommendations.
- Drive & lead business reviews presentations and meetings with business and client stakeholders
- Deliver engaging presentations to communicate complex concepts effectively to our partners.
- Develop and manage project plans, ensuring efficient resource allocation, timely execution, and successful project outcomes.
- Monitor project progress, identify and mitigate risks, and keep stakeholders informed of project status.
- Lead, mentor, and develop a team of sales professionals, fostering a culture of collaboration, innovation, and continuous learning.
- Provide guidance, training, and performance feedback to team members to enhance their skills and capabilities.
- Minimum bachelor's degree in business management, Sales & Marketing or related field
- Min 1+ years of relevant experience working with & managing Global B2B Sales Operations or Partner sales Management / SaaS Technical sales
- Advance English language proficiency - C1 or above certified
- Solid understanding of cloud technologies and digital transformation concept
- Cloud Digital Leader or any other cloud certification is a big advantage
- Excellent Sales Pipeline management and negotiation skills
- Account management and profiling experience is a must
- Ability to work against revenue and pipeline related targets as well as work under pressure and tight deadlines
- Customer/partner first approach
- Being a true team player - ability to work efficiently with multiple stakeholders across different teams
- Excellent soft and representational skills
- Excellent time management skills
- Strategic mindset - ability to think a few steps ahead
- Ability and desire to work in a fast-paced and ever-changing environment
- Work timing aligned with respective Partner regions
Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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