Operation Excellence Senior Manager
- Employer
- Prudential plc
- Location
- Hanoi, Vietnam
- Salary
- Competitive
- Closing date
- Nov 26, 2024
View more categoriesView less categories
- Job Function
- Accounting/Audit/Tax
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Key responsibilities
1. Oversee all financial reporting and analysis related to Finance Business Partner Department
- Oversee all financial reporting and analysis related to routine monthly/quarterly/annual or adhoc reports and routine accruals report from Group and SBG not limited to KPI reporting required from Group any other required internally by Group, SBG and PVA requirement and externally by external auditor
- Prepare regular and ad-hoc reports for Top Management Leader Team (TLT), Quarterly Business Plan Review (QBPR), Business Plan, monthly pack, actual template, forecast required by Group, SBG and PVA
- Support OE team in performing KPI reporting to ensure sign off to Cognos system
- Make recommendation for any key financial metrics related to expense to be more efficient and effective inline with budget or cost saving opportunities for Head of FBP and CFO
- Provide training and support to internal OE and FBP team for any new or update template required from Group, SBG and PVA
- Manage relationship with key stakeholder such as Group Reporting, Internal Auditor and External Auditor to understand the reporting and analysis for FBP department
2. Business planning and analysis and budget control
- Provide regular and ad hoc business analysis on company performance in accordance with requirements from management.
- Analyze budget from different perspectives and provide advices to Management for implementation of budget to be in line with company's strategy.
- Analyze expenses to provide understanding of the cost impact of key elements in the business, make recommendations to Management the solution when appropriate.
- Provide regular and ad-hoc expense reports including variance analysis related to business partner functions, highlighting areas of concerns/attention and follow up with relevant departments for proper actions.
- Monitor and report expense overruns including recommended actions to management.
- Regular monitoring of significant expenses such as advertising, contest, rental, headcount and staff cost, etc. Coordinate with budget holders and relevant personnel to stay on top of these key items.
- Monitor the expense within the loading allowance.
- Provide expense forecasts and scenario analysis as required by Management
- Sound business analysis on company performance in accordance with requirements from management and advice to Management for implementation of budget to be in line with company's strategy
3. Finance Business Partner Operation
- Handle all reports related Financial Business Partner as requested by PVA, SBG and Group
- Perform month-end/year-end closing by ensuring all expense booked reflected to financial reports
4. Finance project management
- Monitor and drive Finance projects in collaboration with relevant stakeholders to ensure progress is not behind deadlines and spending is within budget
- Monitor Post Implementation Review (PIR) for all Finance projects, ensure relevant stakeholders are aware of PIR deadlines and tasks
5. Governing all processes and data related FBP department
- Develop, adapt and execute comprehensive all processes related FBP department: Expense Proposal and Control, Business Plan process, ACR process, TEAC process, Project Post Implementation Review, Data governance, Coupa approval matrix, FBP Operating Manual and any other process required internally by Group, SBG and PVA requirement and externally by external auditor
- Identify opportunities to enhance all current processes to be more effective and efficient for PVA operation by quarterly review and advise to Head of FBP and CFO
- In-charge to maintain and deliver sharing about Group policy to internal and external key stakeholders
- Provide training to internal and external audiences related new and updated process
6. System management:
- Maintain approval matrix on system P2P, Coupa and OnBase system related to Expense Proposal properly accuracy with current effective and legally delegation or POA from authorized persons
4. Risk management related to FBP department
- Monitor all risk related to FBP such as reporting, process, system except people in accordance with Group and PVA policy
- Develop risk control plan to implement at FBP department
- Perform risk assessment and report to identify any fraud, non-compliance spending from FBP reports from business and submit to Head of FBP, CFO, CRO and other required TLTs
- Manage relationship with Risk department to deliver risk required report and process enhancement.
5. People management
- Motivation, development, and retention of high caliber talent in the team. Provide and manage development opportunities, training/coaching, and rotations to the team members.
- Build up strong and confident team members who can effectively support business as credible and trusted adviser/ local reporting and group reporting.
Accountability
- Oversee all financial reporting and analysis related to routine monthly/quarterly/annual or adhoc reports from Group and SBG with well organized, accuracy and timely manner
- Accountable FBP department properly store and maintain data/reports/management information inline current law & regulations, company policies and procedure and internal FBP policy
- Ensure system P2P and Coupa related to FBP in properly with current approved policies such as approval matrix and accuracy log in EP into OnBase system
- Ensure minimal risk event being identified late or material financial impact to PVA and timely manner report Head of FBP, CFO and CRO and others required TLTs
- Ensure of team members work effectively and efficiently with strong motivation and fully being trained and coached
Job requirements
- Bachelor degree in Finance/Accounting with a relevant professional qualification such as CPA or ACCA
- At least 5 years of relevant experience
- Knowledge of VAS, IAS, Life Insurance and Business Process Automation techniques
- Has a strong ability to apply logical and critical thinking to resolve problems
- Propensity to drive and support required changes to improve efficiency & process excellence
- Possess financial planning & analysis skills and transactional accounting skills in advanced level.
- Possess stakeholder Management skill and management insights analysis in advanced level.
- Excellent spoken and written English
- Strong people management experience
- Commercial acumen and decision making; negotiation and influence skill
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Key responsibilities
1. Oversee all financial reporting and analysis related to Finance Business Partner Department
- Oversee all financial reporting and analysis related to routine monthly/quarterly/annual or adhoc reports and routine accruals report from Group and SBG not limited to KPI reporting required from Group any other required internally by Group, SBG and PVA requirement and externally by external auditor
- Prepare regular and ad-hoc reports for Top Management Leader Team (TLT), Quarterly Business Plan Review (QBPR), Business Plan, monthly pack, actual template, forecast required by Group, SBG and PVA
- Support OE team in performing KPI reporting to ensure sign off to Cognos system
- Make recommendation for any key financial metrics related to expense to be more efficient and effective inline with budget or cost saving opportunities for Head of FBP and CFO
- Provide training and support to internal OE and FBP team for any new or update template required from Group, SBG and PVA
- Manage relationship with key stakeholder such as Group Reporting, Internal Auditor and External Auditor to understand the reporting and analysis for FBP department
2. Business planning and analysis and budget control
- Provide regular and ad hoc business analysis on company performance in accordance with requirements from management.
- Analyze budget from different perspectives and provide advices to Management for implementation of budget to be in line with company's strategy.
- Analyze expenses to provide understanding of the cost impact of key elements in the business, make recommendations to Management the solution when appropriate.
- Provide regular and ad-hoc expense reports including variance analysis related to business partner functions, highlighting areas of concerns/attention and follow up with relevant departments for proper actions.
- Monitor and report expense overruns including recommended actions to management.
- Regular monitoring of significant expenses such as advertising, contest, rental, headcount and staff cost, etc. Coordinate with budget holders and relevant personnel to stay on top of these key items.
- Monitor the expense within the loading allowance.
- Provide expense forecasts and scenario analysis as required by Management
- Sound business analysis on company performance in accordance with requirements from management and advice to Management for implementation of budget to be in line with company's strategy
3. Finance Business Partner Operation
- Handle all reports related Financial Business Partner as requested by PVA, SBG and Group
- Perform month-end/year-end closing by ensuring all expense booked reflected to financial reports
4. Finance project management
- Monitor and drive Finance projects in collaboration with relevant stakeholders to ensure progress is not behind deadlines and spending is within budget
- Monitor Post Implementation Review (PIR) for all Finance projects, ensure relevant stakeholders are aware of PIR deadlines and tasks
5. Governing all processes and data related FBP department
- Develop, adapt and execute comprehensive all processes related FBP department: Expense Proposal and Control, Business Plan process, ACR process, TEAC process, Project Post Implementation Review, Data governance, Coupa approval matrix, FBP Operating Manual and any other process required internally by Group, SBG and PVA requirement and externally by external auditor
- Identify opportunities to enhance all current processes to be more effective and efficient for PVA operation by quarterly review and advise to Head of FBP and CFO
- In-charge to maintain and deliver sharing about Group policy to internal and external key stakeholders
- Provide training to internal and external audiences related new and updated process
6. System management:
- Maintain approval matrix on system P2P, Coupa and OnBase system related to Expense Proposal properly accuracy with current effective and legally delegation or POA from authorized persons
4. Risk management related to FBP department
- Monitor all risk related to FBP such as reporting, process, system except people in accordance with Group and PVA policy
- Develop risk control plan to implement at FBP department
- Perform risk assessment and report to identify any fraud, non-compliance spending from FBP reports from business and submit to Head of FBP, CFO, CRO and other required TLTs
- Manage relationship with Risk department to deliver risk required report and process enhancement.
5. People management
- Motivation, development, and retention of high caliber talent in the team. Provide and manage development opportunities, training/coaching, and rotations to the team members.
- Build up strong and confident team members who can effectively support business as credible and trusted adviser/ local reporting and group reporting.
Accountability
- Oversee all financial reporting and analysis related to routine monthly/quarterly/annual or adhoc reports from Group and SBG with well organized, accuracy and timely manner
- Accountable FBP department properly store and maintain data/reports/management information inline current law & regulations, company policies and procedure and internal FBP policy
- Ensure system P2P and Coupa related to FBP in properly with current approved policies such as approval matrix and accuracy log in EP into OnBase system
- Ensure minimal risk event being identified late or material financial impact to PVA and timely manner report Head of FBP, CFO and CRO and others required TLTs
- Ensure of team members work effectively and efficiently with strong motivation and fully being trained and coached
Job requirements
- Bachelor degree in Finance/Accounting with a relevant professional qualification such as CPA or ACCA
- At least 5 years of relevant experience
- Knowledge of VAS, IAS, Life Insurance and Business Process Automation techniques
- Has a strong ability to apply logical and critical thinking to resolve problems
- Propensity to drive and support required changes to improve efficiency & process excellence
- Possess financial planning & analysis skills and transactional accounting skills in advanced level.
- Possess stakeholder Management skill and management insights analysis in advanced level.
- Excellent spoken and written English
- Strong people management experience
- Commercial acumen and decision making; negotiation and influence skill
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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