Business Controls, Officer

INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)

IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation.

IFDSL services and supports a diverse range of products across multiple fund domicile on behalf global Asset Managers. Our unique set up provides the expertise, scale, technology and strategic support and partnership to our clients. We are deeply involved, with the support of our Shareholders, in the evolution of our Industry, towards more Innovation and Digital transformation.

IFDS Luxembourg currently services a total of €1,100 billion AUM for some of the most sophisticated and demanding asset managers in the industry. Our footprint in Luxembourg is about 320 people and we have more than 700 people globally supporting our Luxembourg businesses.

Our Mission and Values :
Our mission is to 'build great experiences for our clients, their customers and our employees'.
This is achieved through our values of 'PACE & L' : Professional, Accountable, Client Focused, Excellence and Leadership.

Business Controls, Officer
Permanent Contract

Your Role and Responsibilities

• The Business Controls Officer will be primarily involved in completing independent control activities, ensuring significant incidents are handled appropriately and working in partnership with Operations to enhance controls.
• Provide a supporting role in the wider area of MIS analysis, continuous improvement and quality reviews.
• Responsible for the achievement of specific department performance targets and objectives.
• Build strong working relationships with management and staff across all functions to achieve operational control objectives.
• Evaluate significant incident escalation forms ensuring root cause has been identified and robust preventative measures are considered and implemented.
• Ensure appropriate internal controls and procedures are in place and adhered to in order to mitigate against operational risks.
• Ensure an awareness of and adherence to the key Transfer Agency (TA) controls at all times.
• Attend and contribute to operational, client, risk, audit and regulatory meetings as required, and actively contribute to TA-wide initiatives and focus groups
• Act as a point of escalation for control concerns and manage these issues to resolution, in line with the internal escalation policy
• Coordinate external audits cross boarder and oversee internal operational audits. Assist teams to provide mitigating controls for potential findings
• Establish the yearly BC sampling calendar in conjunction with Compliance monitoring.

Your Profile

• A minimum of 5 years' experience within a financial services or banking environment.
• Third level / university degree in a relevant discipline, e.g. Business, Finance etc.
• Procedural, technical and product knowledge of the Transfer Agency business including a broad knowledge of legislation and regulations, including regulatory oversight requirements.
• Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.
• Strong written and verbal communication skills, particularly formal report writing.
• Attention to detail, analytical mind-set and influencing ability.
• Experience of working within a high pressure environment with experience of meeting multiple deadlines.
• Results and Team orientated.
• Problem solving ability - Fast, clear and independent thinker who is naturally curious about how things work; is metrics and numbers savvy; has an analytical mind-set and is solution focused.
• Excellent communicator, capable of dealing with both internal & external stakeholders at all levels.
• Enthusiastic with a positive can do attitude.
• Self-starter, ability to work on own initiative.

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