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Key Account Officer

Employer
Swiss Re
Location
Mongkok, Hong Kong
Salary
Competitive
Closing date
Oct 4, 2024
View more categoriesView less categories
Job Function
Accounting/Audit/Tax
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
This is an exciting opportunity to enter a client facing function within the Reinsurance Globals Division, Asia. You will be integral to the resilience and long-term success of our key Global clients. You will become a member of the Globals Asia team supporting Key Account Managers (KAM's) across regions globally in owning selected Globals clients and in executing their client management responsibilities. Come join us!

About the Role:

Key Account Officers play a key role in, enabling our KAM's to achieve their business goals and become the preferred partners for our clients. As part of your role, you will ensure that client activities are performed accurately, efficiently and according to relevant timelines.

You will manage a wide range of stakeholders and as part of your role in supporting the Client Leadership Teams (CLT's) you will be interacting with colleagues from other functions, such as Pricing, Underwriting, Business Development, Finance, Inforce/ Valuation team, Risk Management, Solutions, Legal, Contract and Business Services.

You will report to one of the Key Account Managers and your core responsibilities will include:

  • Supporting KAMs in profitable, growth-oriented management and relationship of global business across all L&H lines of business and geographies. This includes both inforce and new business.
  • Supporting KAMs in leading their CLT's and Cross-functional teams (XFT's), i.e. steering, preparing and coordinating meetings, managing partners, communication and other activities
  • Assisting with the ongoing support and creation of Client Strategy and Action Plans
  • Preparing high-quality marketing materials for client engagement based on Impact Marketing principles in coordination with the CLT & XFT
  • Leading assigned client initiatives and coordinating internally and externally
  • Coordinating the regional client tender response and reinsurance agreement internally
  • Preparing internal and external communication, e.g. to clients, internal stakeholders, incl. executive management level
  • Analyzing internal and external client data for Life & Health, including coordination with Finance team and other data providers, and preparing performance reports
  • Ensure collaboration within the Globals community and other market's functional units to align the Globals standards and processes, sharing knowledge and best practice effectively.
  • Supporting the process for client surveys and other instruments including the coordination of distribution lists, report results, and development of improvement plans for Globals Division, Asia
  • Addressing ad-hoc client, industry and market requests
  • Deputizing Key Account Managers on defined tasks

About the Team:

Division Globals manages and steers the business with our Global clients. Our vision is to be integral to the long-term success of our customers. We aspire to be world class sales organisation leveraging our global reach, focused on high performance, teamwork and passion for success.
You will join this dynamic global community, which continuously learns and builds the future. We are curious, helpful and courageous - and all of this with a good pinch of fun.

About You:

  • University degree in actuarial science, mathematics, economics or equivalent
  • Reinsurance knowledge and Life & Health experience or other relevant function
  • You are comfortable reacting to and managing rapidly evolving business needs and able to constructively look at new ways of doing things
  • Your main qualities include proactivity, strong can-do attitude and eagerness to learn
  • Excellent organizer, flexible and able to work effectively under tight deadlines and execute both independently and in a team
  • Highly motivated, result-oriented who can think analytically, strategically and critically. You thrive on problem solving
  • Strong written and verbal communication skills (Marketing knowledge a plus) and integrity when communicating with internal and external partners
  • Fluency in English required; any other language is also an asset for this role
  • Proficiency in PowerPoint and solid knowledge of other Microsoft products (Outlook, Excel, Word) and a strong sense for visual design (in PowerPoint) is a plus

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Keywords:
Reference Code: 130967

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