Project Manager (AVP/VP), Corporate Credit Admin - BBCA

Job Description

Responsible for managing a portfolio of projects in a dynamic, cross-functional team in Corporate Credit Administration and Business Banking Credit Administration (BBCA) supporting Group Wholesale Banking, Commercial Banking, Global Markets, and Risk Management. This is a Project Management role within the BBCA Department partnering with Business Units, Business Analysts, Technology, Malaysia Hub, and International Branches.

Responsibilities

• Designing and leading tactical and strategic projects for the BBCA Department including process redesign from RM initiation to documentation checks, credit facility implementation, loan disbursements, redemptions, and annual credit reviews
• Design BBCA target operating model, aligning to O&T CRUISE One Ops platform, leveraging process redesign tools and technology enablers (e.g. iLMS, OCTopus, OneCapture)
• Streamline end-to-end processes to eliminate wastage, non-value-added processes, hand offs, and operational errors
• Execute and project manage offshoring and hubbing activities from Singapore to the Bank's operations Hubs (e.g. Malaysia)
• Partner with Global Wholesale Business to implement Global Modernization Platform (GMP) and enhance workflows from the front office to BBCA, reducing documentation checks, manual data keying, human error, and operational risk
• Establish procedure to manage and resolve business and customer escalations, and ensuring communication and status updates are provided in a timely manner to stakeholders (BU, O&T, R&P)
• Contribute to improvement and quality projects to enhance productivity and service quality
• Conduct regular reviews on operational processes/workflows, update control procedures manual, and manage ad-hoc projects
• Assist in collating MIS data and reporting to Regulatory bodies

Qualifications

• Bachelor's degree from a reputable university (Singapore or overseas)
• Minimum 8 years of experience in Project Management working in the banking industry
• Experienced in industry-leading Project Management methodologies including Lean Six Sigma, Prince, Project Management Professional, Kaizen, Agile, etc
• Track record of leading large-scale projects: automation, process improvement, reengineering, digitalization, hubbing/offshoring, and systems integration
• Working knowledge of corporate and commercial loan operations, global markets, trade finance, and supply chain financing
• Familiar with regulatory requirements including MAS637, MAS757, S35, and S29

Competencies

• Action Oriented: take on new opportunities and tough challenges with a sense of urgency, energy, and enthusiasm
• Collaborates: build partnerships and working collectively with others to meet shared objectives
• Courage: step up to address difficult issues and say what needs to be said (speak-up)
• Relationship Focus: build strong business and customer relationships and deliver customer-centric solutions
• Instills Trust: gain confidence and trust of others through honesty, integrity, and authenticity
• Nimble Learning: active learning through experimentation when tackling new problems, using both successes and failures as learnings
• Decision Quality: make sound and timely decisions to keep the organization moving forward
• Drives Vision & Purpose: paint a compelling picture of the vision and strategy that motivates others to action
• Gives Clarity & Guidance: provide direction, delegation, and removing barriers
• Transformation Mindset: embrace and manage change management projects to improve operations excellence, service quality, and client experience
• Risk Management: protect the organization from financial, operational, regulatory, and reputational risk

Who you work with

Group Operations and Technology (GO&T) co-creates products and solutions. We build the underlying technology applications and services. And manage the Group's IT operations & cyber defence. 24x7 and 365-days. End-to-end transaction fulfilment services. For the whole Group. With singular focus. Delivering exceptional customer experience. At the forefront of our digital transformation journey. Relentless innovation. Pushing boundaries. All fuelled by serious investment in your development.

Who we are

Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.