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Infrastructure Engineer

Employer
McCabe & Barton
Location
Hong Kong, Hong Kong
Salary
66,666.67
Closing date
Oct 3, 2024
View more categoriesView less categories
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
About Us

McCabe and Barton are working with a leading financial services company. We're seeking an experienced Infrastructure Engineer with strong 3rd line networking skills to join our client's dynamic IT team in Hong Kong.

The Role

As an Infrastructure Support Analyst, you'll provide 1st, 2nd, and 3rd-line infrastructure and end-user support for our client's staff across Asia, EU, and United Kingdom, with a particular focus on network infrastructure management. You'll be part of a global team supporting operations across these regions.

Key Responsibilities
  • Manage IT ServiceDesk operations for Asia/UK/Europe
  • Administer on-premises and Cloud-based infrastructure
  • Provide multi-level support for hardware, software, and network issues
  • Design, implement, and maintain robust network solutions
  • Troubleshoot complex network problems and optimize network performance
  • Manage user accounts and permissions across various systems
  • Support Microsoft Office applications and collaboration tools
  • Maintain and upgrade network infrastructure, including Cisco switches and Meraki Wi-Fi systems
  • Perform end-user device setup and maintenance
  • Monitor system performance and implement improvements
  • Collaborate on global IT projects and documentation


Qualifications & Experience
  • Proven experience in an Infrastructure Support role
  • Strong networking background with hands-on experience in LAN/WAN technologies
  • Proficiency in configuring and managing Cisco switches and Meraki Wi-Fi systems
  • Understanding of network protocols (TCP/IP, DHCP, DNS, etc.) and routing/switching concepts
  • Strong technical background in Windows, Office 365, Active Directory, and cloud technologies
  • Experience with hardware support and IT service management tools
  • Knowledge of cybersecurity best practices, particularly in network security


Languages
  • Fluent in English, Cantonese, and Mandarin.


What We Offer
  • Opportunity to work with cutting-edge network technologies
  • Global collaboration in a dynamic financial services environment
  • Career growth and continuous learning opportunities in networking and IT infrastructure


If you're passionate about IT infrastructure, particularly networking, and delivering exceptional support, please apply with an updated version of your CV.

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