Business Banking Specialist

Overview

At First Citizens Bank together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

As a Business Banking Specialist, you will be responsible for acquiring and developing commercial and business banking relationships and deliver a full range of business deposits and related services such as Treasury Management and Merchant Services products. The role primarily engages in outbound calling activities to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services.

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Responsibilities

Outbound Sales/Business Development:

• Production driven leadership role with individual and team sales goals
• Developing COIs, leveraging business relationships
• Engage with customers, prospects and referral sources through proactive outreach
• Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank

Service/Operations Standards:

• Foster collaborative partnerships that deliver value for customers, prospects, and colleagues. Initiate conversation to uncover sales or referral opportunities.
• Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.

Qualifications

Bachelor degree with a minimum of 4 years experience in a sales, financial services, or lending role -Or- High school diploma or GED with a minimum of 8 years experience in a sales, financial services, or lending role.

Preferred Qualifications:

• Experience in selling business and treasury products and services
• Ability to reach predetermined deposit products and service goals as exhibited through previous experience
• Knowledge of business deposit account types
• Understanding of generic business and treasury products and services
• Possess strong sales skills (i.e., establish commonalities, rapport, trust) and sales techniques (i.e., presentation, diffuse objections and ability to close) and deliver with a high degree of professionalism
• Extensive in-market experience with clients and referral sources/contacts

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.