Regional Finance Liaison

Company:

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Regional Finance Liaison at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As a Regional Finance Liaison you will:

• Monitor and assess regional performance of Operational Key Performance Indicators such as Invoicing Accuracy, Data Completeness, and System Utilization
• Ensure a responsive environment for research needs as they relate to Operations and Finance
• Positive influencer of service team oversight and development of regional service standards
• Provide remedial invoice training specifically to Operations colleagues with increased void ratios.
• Support Finance colleagues with Operation tasks, Agency Management Systems, Billing processes
• Correspond between Finance colleagues and Operation team members to update and/or correct policy information needed for commissions to post.
• Monitor and enforce the 'Renewed Not Billed Report.'
• Monitor and ensure the 'Revenue Completeness Report.'
• Review and respond appropriately to any notable trends in the 'Void Report.'
• Work with EH&B Finance team to add Product Lines for Value-Add producer charge backs.
• Maintain invoicing Smartsheet and review reminders as needed.
• Request insurer and payee codes as needed.
• Understand Third Party Provider (TPP) process and request TPP codes as needed.
• Support Operation account teams with TPP billing issues

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Excellent phone and interpersonal communication and customer service skills
• Excellent organizational skills with ability to prioritize duties.
• Multi-tasked and meticulous with ability to self-check for accuracy.
• Working knowledge of Smartsheet
• Must have excellent computer skills and be proficient with MS Office applications.
• Must learn the Agency Management Computer System (Sagitta, ImageRight, BenefitPoint, EPIC)
• Must be able to work independently and as part of a team.
• A professional appearance must be maintained at all times.
• Property & Casualty License and Life & Health Licenses
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE