AVP - KYC / Client Lifecycle Management

We are looking for an AVP to join our Client Lifecycle Management team in London.

Profile Summary

To complete periodic reviews on all Mizuho EMEA clients in a professional, diligent and timely manner ensuring adherence to all regional regulations, internal policies / procedures and SLA's.

Duties and Responsibilities

• Pro-actively manage the periodic review population, ensuring KYC on all clients remains valid and compliant with regional regulations
• Performing reviews on overnight screening hits to confirm materiality or not
• Communicate refresh requirements to Account Officers and / or clients directly
• Undertake thorough due diligence on all existing counterparties including identification, verification and World Check One Screening of clients and associated parties
• Ensure data integrity in Fenergo and the systematic capture of supporting documentation in SharePoint
• Where applicable, liaise with Credit and Compliance to ensure relevant approvals have been granted
• Ensure clients are fully off-boarded in line with requests from Credit and/or Compliance or due to account dormancy
• Ownership and pro-active management of the CLM Inbox, ensuring all internal and clients communications are responded to and/or actioned in a timely and professional manner
• Ensure that all handoffs to other departments are understood and managed effectively
• Develop relationships with internal stakeholders with a view to driving end to end process enhancements
• Assist the Periodic Review Team Lead and EMEA Head of Onboarding with ad-hoc projects as required

Qualifications, Skills and Experience

• Bachelors Degree or equivalent
• Securities industry qualifications beneficial
• Knowledge of Financial Services and AML/KYC legislation and related regulations. Awareness of future changes and how these may impact the team
• Excellent communication skills and client service orientation, with previous experience in a customer facing role
• Flexibility to perform a variety of tasks with good organisational and time management skills and ability to work under pressure
• Demonstrable ability to innovate, support change and problem solve
• Strong numerical and analytical skills
• Ability to work under own initiative and as part of a team
• Computer literacy: excellent knowledge of MS Office (Word, Excel, PowerPoint), SharePoint and skills in data manipulation / presentation
• Language skills are an asset, Japanese speaker preferred

At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

At Mizuho we are committed to supporting equality, diversity and equality, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities

If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team - recruitment@mhcb.co.uk and we will be happy to help.

Mizuho Bank provides financial and strategic solutions for the increasingly diverse and sophisticated needs of international clients, focusing its efforts on serving major corporations, financial institutions, individuals and public sector entities. A relationship management approach to serving clients enables Mizuho Bank, together with group companies including Mizuho Trust & Banking and Mizuho Securities, to develop customised solutions in areas such as corporate, structured and project finance, transaction banking and risk management.

With 81 offices outside Japan, Mizuho Bank offers both local experience and the ability to progress careers across its global business network. Mizuho Bank is a subsidiary of the Japan-based Mizuho Financial Group, Inc, one of the largest financial services companies in the world, with total assets of approximately US $1.8 trillion (as of March, 2016). Mizuho London Branch has over 850 employees, Mizuho Bank employs over 27,000 employees and is part of the Mizuho Financial Any personal data you provide will be processed in accordance with our Recruitment Privacy Notice. Please do not create an account or apply for any vacancy if you do not agree to the terms of our Recruitment Privacy Notice available here