Team Manager

Job Description

Team Manager

• Permanent Full-time opportunity
• Parramatta Location
• Hybrid working model - currently 3 days in Parramatta office + WFH

How will I help?

We currently have an opportunity for Team Manager to join the Equipment Finance Operations team located in Parramatta.

As a Team Manager you will play a pivotal role in managing performance and implementing capability development strategies for team members.

You will be responsible for ensuring team members are following Westpac Group protocol, policies and procedures when completing all tasks, whilst also identifying opportunities for continuous improvement for team and business processes.

What's in it for me?

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• Demonstrated leadership experience delivering exceptional outcomes in a customer centric/servicing environment.
• Experience in overseeing settlement processes and ensuring compliance with regulatory standards.
• Excellent communication, interpersonal and organisational skills.
• Ability to utilise business metrics to manage operations and drive efficiency.
• Understanding of overall business processes, support systems and tools - including AOM practices.
• Ability to identify opportunities for continuous improvement with a strong focus on quality and risk management.
• Ability to drive and manage change within the team.

What is it like to work there?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au