Regional Director Southern Selangor

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JOB PURPOSE
Besides ensuring designated Branches are properly supervised towards satisfactory audit ratings, the job encompasses writing proposals on frauds, write-offs, maintaining Cash Holding Limits, responding to complaints by Customers, driving sales and responding to enquiries by BNM, ABM and External Auditors. To ensure that branches complies to the guidelines and policies outlines by BNM, FSA / IFSA as well as adherence to instructions from Head Office. To act as liaison between branches and Head Office in solving any problems or issues relating to branches. To add value and complement the role of other units. To provide necessary support to enhance branch efficiency and profitability. To plan and strategies towards achieving branches sales and deposits targets.

ACCOUNTABILITIES
1. To provide advisory services on operational and compliance matters to Branches.
2. Monthly report submission by branches under purview:-
• Compile softcopy (received by 4th of the following month) and hardcopy of monthly report (received by 7th of the following month)
• Verify statements against GL
• Segregate the statements for filing
• Escalation of softcopy statements on Suspense Account for overall compilation to be submitted to Finance by 10th of every month
3. To ensure that branches enquiries are responded to timely and signed by the relevant authority.
4. To monitor various operational activities involving branches under purview:-
• Stationery Request
• Fixed Asset Request & CAPEX monitoring
• Repair & Maintenance Request
• Advanced Security Deposit documents
• Monitoring of Open & Close timing of Branches
5. Validate Risk Control Self Assessment (RCSA) , KCS, AMLA, BCA and Key Risk Indicator (KRI) submitted by branches under purview:-
• KRI Reconciliation
• KRI Utilization of Blocked Annual Leave
• Specific RCSA
• Generic RCSA
• Key Control Standards
• AMLA & BCP Checklist
6. Monitoring of Cash Short and Long, Sundry Debits and Credits and Deferred Credit Cash and Cheques Received of branches under purview.
7. 1st level review on Operational Lapses and / or Losses / Near Misses reported via Oprisk system.
8. Preparation of Fraud and Operational Lapses Report FOLR) and preliminary investigation report to DCB and for onward escalation to Human Resource. This is including approval request for refunds, settlement of solicitors' / handwriting experts / counter claims.
9. Provide and compile specific attributes for branch staff yearly KPI.
10. To conduct briefing on operations, regulatory compliance and banking products / services
11. Give motivation and encouragement to branch staff in overcoming work related concerns that affect them emotionally.
12. Handled projects as assigned.