KSA Credit Controller Asia

The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts with outstanding invoices. This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.

Responsibilities:

• Credit controller will be responsible for Non domiciled Key strategic accounts
• Monthly global debt meetings with Global Business Directors and Global Business Consultants and also Order Management and Finance to discuss all open debt, especially aged debt.
• Discuss ongoing sales dispute and disputes with the Order Management team to acquire swift resolution. Relationship building with internal collaborators to form a tight account team to service our clients and LSEG!
• Ongoing monthly or more regular client meetings to discuss outstanding debt. address the global debt position and distribute findings to relevant people.
• Producing global debt files. Understanding the split between Market Data and non Market Data accounts. Understanding and establishing different escalation points within our Key Strategic clients. Keeping a clean record of these contacts.
• Able to achieve cash collection, DSO, outstanding debt and query log targets across the region
• Achieve and maintain high levels of customer service and satisfaction working with local/global Account Management!
• Explore ways to improve cash collection efficiency on portfolio.
• Fully apply and maintain the quality and integrity of all system data.
• Ensure that all credit control policies and procedures are followed in the region/portfolio.
• Handle the Late Payment fees process.
• Lead cash application issues.
• Aid Regional Credit Managers in compilation of credit control reporting
• Ensure accounting for bad debts & provisioning follow accounting standards
• Build effective relations with CA & Business Unit management. Liaise with Finance to ensure detailed financial analyses of the viability of commercial propositions.
• Help regional implementation of Credit Control Global template & country adherence to it thereafter
• Suggest & implements improvements to current practice.

Qualifications:

• Highly motivated, task oriented and able to work independently in a fast-paced environment
• Proven customer service experience, ideally working with large international clients
• Demonstrated success managing accounts receivable and resolving billing issues
• Ability to work under pressure and driven to achieve targets
• Excellent organizational skills with high attention to detail and demonstrated ability to set and manage multiple priorities
• Ability to drive performance and ensure results delivery
• Excellent ability to speak and write in English
• Knowledge of Microsoft Office with strong skills in excel
• 2-4 years of experience in accounts receivable or related field
• Bachelor's degree in finance, accounting or related field
• Financial services industry experience desire

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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