Business Consultant Low Latency

Join Our Team as a Business Consultant focused on our Asia region whilst part of a distributed team helping to shape the future of customer experience! Do you thrive in a dynamic, fast-paced environment where customer success is paramount? Are you passionate about establishing relationships and collaborating with complementary teams? If so, then we encourage you to apply for the role as a Business Consultant (BC)!

As a BC you play a pivotal role in ensuring our sales and account management teams understand business policies, order processing, credits, procedures and assists in problem solving all issues. This will be a role that will evolve, and we are looking for someone who wants to grow and evolve too!

The Business Consultant role for Low latency products covers Asia whilst also supporting global colleagues when appropriate and working closely with global product team. This individual would partner closely with the specialists Low Latency sales team and regional account directors on all matters related to the assigned accounts. Below are several of the key functions performed by this role.

Provides support to the Sales organisation on general sales-related matters, business policy and procedural issues as well as the development of new tools used by the sales organisation.

In this role, you will be covering Asian accounts.. You will work closely with customers and internal teams across the globe, including London, New York, Tokyo, Singapore and so forth.

Role Responsibilities & Key Accountabilities

• Serves as a primary resource for sales specialist, account managers and sales management to understand content/product offerings, business policies, promotions, incentives and procedures for all pre-sale issues
• Give a continuous improvement culture by identifying and implementing innovative solutions
• When vital and appropriate, communicates pricing and product information to customers directly
• Monitor data, and provides analysis to illustrate sales trends, identify weaknesses in current sales execution and support future sales strategy
• Support the order processing activities, fulfilment and other requests during and at the end of the month
• Implement effective communication plans and operating rhythm with regional and global teams
• Partner with Commercial Policy and Legal teams to ensure that partnership agreements and special deals align with LSEG terms & conditions
• Build believing relationships with key team members both with the customer and within LSEG
• Consults with management on the effect of policies and procedures on business goals and assists in developing and implementing policy and procedure

We are seeking a driven individual with:

• 10 years' experience or equivalent in relationship management, sales enablement or pre sales
• Industry knowledge in financial market data services, financial services or tech
• Proficiency in English
• Ability and flexibility to work in a global, fast-paced, matrix organisation
• Outstanding organisation skills with demonstrable experience in customer support and business administration
• A passion for problem-solving and a strong analytical mind
• Excellent communication and interpersonal skills
• The ability to work effectively in a team environment and build strong relationships
• Proficiency in MS Office Suite, with sophisticated expertise in Excel and PowerPoint
• Collaborative and proactive, the ability to have a forward thinking approach
• Able to prioritise and run time efficiently and effectively
• Outstanding collaborator engagement skills and the ability to work in a fast paced environment

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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