Wire Transfer Investigator

Job Overview

The Specialist, Wire Investigations is responsible for conducting complex and sensitive investigations related to wire transfers, fraud, and compliance. The specialist will use various tools and techniques to identify, analyze, and report on suspicious or unusual wire activity, and will collaborate with internal and external partners to mitigate risks and ensure compliance with applicable laws and regulations.

Job Description

Responsibilities include but are not limited to:

• Acts as a single point of contact for department and branches on all wire transfer investigations.
• Troubleshoots and reviews wires while maintaining contact with other financial institutions and following through to resolution.
• Handles all wire transfers deemed fraudulent.
• Acts on all requests from customers, branches and other financial institutions to return incoming wire funds and retrieve outgoing wire transfer funds.
• Documents all research, correspondence and activity for each individual investigation.
• Supply internal audit with wire transfer investigation information when requested.
• Ability to identify suspicious or fraudulent issues in accordance with Valley's bank-wide policies, State and Government regulations. Report activity through appropriate channels.

Requirements

Required Skills:

• Strong analytical, problem-solving, and decision-making skills, with attention to detail and accuracy.
• Excellent verbal and written communication skills, with the ability to present complex information in a clear and concise manner.
• Proficient in Microsoft Office applications, such as Word, Excel, and PowerPoint, and other relevant software and tools.
• Knowledge of wire transfer systems, such as SWIFT, Fedwire, and CHIPS, and their associated rules and regulations.
• Knowledge of anti-money laundering (AML), Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and other applicable laws and regulations.
• Ability to work independently and as part of a team, under pressure and with tight deadlines.
• Ability to handle confidential and sensitive information with discretion and integrity.

Required Experience:

• High school diploma or GED.
• Minimum of 3 years of experience in wire investigations, fraud prevention, or compliance, preferably in a banking or financial services environment.

Preferred Experience:

• Bachelor's degree in finance, accounting, criminal justice, or related field, or equivalent work experience.