Retention Specialist - Life Insurance

Multiple roles available within a huge life insurance specialist Your new company
Join a huge player within global life insurance market. With an established portfolio of life insurance policies, they manage billions in assets and proudly serve millions of customers. The team consists of dedicated professionals across Australia and New Zealand and are committed to safeguarding the financial futures of their clients through superannuation, investments, and life insurance.
Your new role
As a Life Insurance Retentions Specialist, you will be the driving force behind maintaining the customer base. Your role involves proactive inbound and outbound engagement, ensuring that every customer interaction is handled with care and expertise. You will be the face of the company, providing clear and concise advice on our life insurance products and fostering long-term loyalty.
What you'll need to succeed

RG146 qualification is mandatory

Proven experience in client retention within insurance (GI or Life)

Exceptional emotional intelligence to understand and address customer needs and challenges.

Expertise in life insurance products, with the ability to communicate complex information effectively is desirable.

What you'll get in return

Excellent training and career progression within a progressive organisation.

Excellent permanent salary

Flexible working - (Potential for fully remote, limited time in the office required)

Learn from some of the best operators within life insurance

What you need to do now
If you're interested in this role please send a copy of your most recent resume to louis.doyle@hays.com.au #2882887