Associate, Software Engineer

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Northern Trust is looking for a Business Intelligence ( cloud & On-prem), Associate to join our Cash & Corporate Technology Team in Pune, India.

Job Description AND Principal Responsibilities

This role covers below responsibilities within Northern Trust :

• Provide support to the business and other IT teams to ensure stability of production systems.
• Ensure priority incidents are being addressed in a timely manner to avoid major incidents
• Resolve incidents/failures and ensure closure within the SLAs.
• Participate in root cause analysis and provide solution/work around for incidents.
• Debug issues , incidents and provide solutions for the same through hands on development.
• Ensure seamless running of batch process/application through proactive, regular health checks .
• Support scheduled weekend activities, participate in disaster recovery events and release testing events.
• Participate in engineering efforts for Business intelligence solutions i.e. system design , build, deployment, best practices and testing,.
• Create change requests and collaborate with sr associate for approvals.
• Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies .
• Work with upstream and downstream application teams proactively for any risks or potential issues.
• Provide support for audit and compliance related activities .
• Partner and communicate with global stakeholders, other IT teams, and business areas.
• Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found
• Should be flexible to work in early APAC and EMEA time zones
• Should be flexible for upskilling in different skill sets

Minimum qualification:

• Bachelor's Degree in computer science or engineering
• 3-8 years of extensive work experience in Power BI, Cognos

Required Skills

• Must have extensive work experience in supporting reporting solutions ( including servers) in Power BI ,Cognos, Unix & SQL
• Hands on experience on control-M scheduling tool for batch monitoring
• Expertise in backtracking and resolve reports issues and job performance issues
• Experience with or use of scripting (DOS/batch, PowerShell)
• Experience with ITSM Service now tool and Dynatrace will be needed.
• Firm understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management.
• Exposure to Agile practices ( Scrum /Kanban) is must .
• Self-motivated to initiate actions and be responsible for consequent decisions.
• Good programming and debugging skills.
• Strong analytical, design thinking and problem solving skills.
• Strong written/verbal communications skills.
• Strong interpersonal and teamwork skills.

Nice to Have Skills

• Knowledge of ETL tools , Azure data engineering , DataStage
• Hands on experience on ADO ( Azure Devops) .

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.