E-Banking Division Support Specialist

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Position Title: Electronic Banking Division Support Specialist

Job Summary:

• Monitor and verify results of matching of List of ATM Withdrawal (LAW) and electronic journal (EJ) file via macro tool daily
• Identify shortages due to dispensed without debit, if any, from the results of above mentioned process. Once validated, process the following:

• Debit adjustment through batch process in coordination with Settlement Department or debit adjustment through the affected client's BOA
• Prepare debit advice and endorse to RFD officer

• Once confirmed, the officer to forward the same to other local banks.
  Investigation of overage or shortage incurred by branches/CMSUs reported through submission of ATM/CAM/CRM balancing sheet or through summary received from BRAD/SAD via e-mail
• Gather all affected ATM/CAM/CRM balancing sheet received via e-mail and run through the overage/shortage verification excel macro tool
• Conduct further verification for discrepancies not reversed/ resolved from the result of above mentioned process
• Identify actual cash shortages, if any. Endorse results of verification to RFD officer for checking & coordination with the affected branch/CMSU as well as BRAD/SAD
• Coordinate with BRAD/SAD for confirmation of booking.
• Reply to e-mails from branches/SAD/BRAD once verification/ investigation are done
• Update monitoring summary daily
• Re-process CBS cut off totals via RPA whenever necessary
• Save ATM CBS & CAM CCS received from branches & CMSUs via Email Attachment Puller (EmAP)
• Prepare weekly DCFC summary of data for RFD
• Prepare monthly reports such as KRI and RFD MIS

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and analytical skills
• Able to work in a fast-paced & to do effective time management
• Ability to meet deadlines
• Branch Teller work experience is a plus
• Fresh graduates and young professionals are welcome to apply