Treasury Operations Senior Associate

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Job Summary

The Treasury Senior Associate role is accountable for validating invoices and ensuring accurate payments within the agreed SLA. This position is substantial to stop unauthorized, unnecessary or fraudulent payments.

Overview

MBPS is officially registered as Manulife Data Services, Inc. but with an official trade name of Manulife Business Processing Services. MBPS is a Global Shared Service Centre providing Operations Administration, Finance, Investments, Contact Center, Claims, New Business and Underwriting, Actuarial, Legal & Compliance and Enterprise Technology Services to Manulife Companies around the world. MBPS is headquartered in Quezon City, Philippines. MBPS has approximately 5,000 employees across Manila, Cebu, and Chengdu (China).

MBPS consists of highly motivated and experienced professionals committed to customer delight. Our customers include Business Units across Asia and North America.

Role and Responsibilities

Reporting directly to Team Lead, the Treasury Senior Associate is primarily accountable for timely and accurate invoice payment.

Responsibilities include the following:

Operations

• Perform first level validation of invoices and all supporting documents submitted by the business units and vendors based on the quality framework set.
• Perform investigation and provide resolution for invoices with exception.
• Review the accuracy of the accounting adjustments entered for invoice related charges in AP system.
• Provide correspondence to supplier, employee and customer inquiries.
• Assist in Tax self - assessment of US and Canadian taxation for internal and external requirements. (For NAMER invoices)
• Participate in process migration and transition.

Projects

• Participate in projects involving system implementation, process changes & upgrades that affect Treasury Accounts Payable including:
• Pro-actively recommend and implement improvement of department's operational workflows, processes & controls to Team Lead & Manager.

Qualifications:

• University degree in Finance and Accounting and other business-related courses
• Strong computer skills including intermediate to advanced Excel
• Familiarity with the use of various Accounting systems.
• Solid working knowledge of Accounting principles.
• Solid understanding of internal controls involving Accounts Payable process.
• Excellent attention to detail, documentation skills, research, analytical and problem-solving skills
• Demonstrate strong ability to readily recognize, evaluate and make recommendations on issues as they impact the business
• Possess excellent interpersonal and communication skills both verbal and written
• Possess strong time management skills to be able to meet tight deadlines.
• Can work independently with sense of ownership
• A team player
• Proven ability to work on multiple objectives, conflicting priorities, and complex issues
• Proven adaptable to changing environments.
• Flexible on shift and overtime may be required to meet business deadlines.

This Job Description is intended to describe the general nature and level of the work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required for this role.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.