Transaction Management , Senior Officer

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Transaction Management, Senior Officer in our Institutional Operations team you will be responsible to perform verification of payment and cash related transactions, manage hub performance, support procedure/system change activities, proactively address potential risk and implement correspondent controls under payment and cash area. Support line manager in different payment and cash related projects regulatory reporting and third party vendor management.

Location: Hong Kong
Role Type: Permanent, Full Time

What will your day look like?

As a Transaction Management , Senior Officer you will be accountable to

• Achieve cost control by increasing productivity and minimized processing error.
• Closely monitor the quality of work provided by our service provider/operator and ensure they can deliver customer satisfactory services by meeting all service level agreement with customer and stakeholders.
• Demonstrate understanding and commitment on customer centricity.
• Position will involve in monitoring of payment and cash related activities. Build up new or assist in change of product process as per the business needs with proper risk control in place. Timely escalation of exceptional issues is required. Provide training/guidance to team members on the process and control.
• Collaborate with different teams for regulatory reporting.
• Manage and coordinate with third party vendor for delivery of services.
• Need to have team spirit and lead the team to achieve the overall performance target.
• Be able to identify and control unexpected risk exposure by fostering awareness and understanding of operational risk throughout the operation process.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Knowledge of Accounting, Bills of Exchange, SWIFT payment, Operational risk, reconciliation
• Strong working experience in banking industry.
• Knowledge of HKICL procedure and HKMA policies.
• Prior working experience in checker/monitor role.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 71513.

Job Posting End Date

02/08/2024 , 11.59pm, (Melbourne Australia)