Branch Operations Manager - Administration
- Employer
- Hays
- Location
- Sydney, Australia
- Salary
- Competitive
- Closing date
- Aug 17, 2024
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- Job Function
- Accounting/Audit/Tax
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Branch Operations Manager - Administration General Office Duties: Manage the admin inbox and address enquiries. Handle branch and donor enquiries via phone and email. Check voicemail and respond accordingly. Supplies and Financial Management: Manage office supplies (both stationery and kitchen supplies). Monitor and record donations using the database Maintain a spreadsheet of assistance provided and payments. Membership and Board Support: Prepare new member applications for approval. Issue new membership badges and lanyards, along with welcome letters. Assist the Executive Director (ED) in preparing board papers and meeting minutes. Compile board report summaries related to branch membership, events, safety, and financial assistance. Create branch membership and office bearer snapshots for the annual report. Event Coordination, fundraising and Projects: Help coordinate Branch Regional events (approximately 3 to 4 times a year). Collaborate with the ED on project-based needs. Manage authority to fundraise for community event applications and notify relevant branches or individuals. Handle branch event notifications in the event spreadsheet and calendar. Oversee branch merchandise orders Other Responsibilities: Manage the issuance of receipts to donors (within two days of receiving non-platform-based donations). Circulate an office bearer contact list to all staff if any changes occur. Process fundraising appeal donations and issue receipts. Provide donation summaries to the finance team for reconciliation. Address issues and updates related to the organization's webpage and portal. Update social media pages with branch-related information. Provide weekly ThankQ batch reports to the finance team. Prepare and cleanse mailing data for AGM proxy vote notices. Skills & Experience
- Excel/ Word
- Thankq knowledge beneficial or the workings of a CRM or software system.
- CANVA
- Facebook - Good organisational skills/ demonstrates attention to detail and time-efficient
- Skilled in minute-taking, document preparation and database maintenance
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