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Associate Client Servicing Group Officer

Sydney, Australia
Closing date
Aug 7, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Title
Associate Client Servicing Group Officer

Job Description

Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.

Our culture is focused on growing each other. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported.

About the role
Functionally reporting to the Head of Portfolio and Transaction Management, Value Chain Finance ("VCF") APAC, we are currently searching for a Client Servicing Group ("CSG") Officer to join our growing team on a full-time permanent basis based in our Sydney head office.

As a Client Servicing Group Officer, you can make a difference by being the single point of contact within Value Chain Finance regarding servicing clients in a risk and control-based way and making sure that these tailor-made products are implemented timely and accurate, to meet the international service level agreements and market practices.

Within our Centre of Competence, we provide a high tailored made service on our Inventory, Receivables and Payables transactions for the core corporate relationships of Rabobank Wholesale. This role is a critical servicing function that performs daily and monthly activities affecting: the G/L, customer/lender activities, new loan closings as well as various other post-close functions including amendments, term sheets, fee allocations, reviewing client requests, monitoring ratio's versus triggers, check utilization versus limits, monitor performance of assets, liaise with clients on purchasing offers of commodities and assets, make sure legal true sale ownership documents are in place, UCC filing, and arrange timely execution. On a monthly basis provide the regional management reporting like Portfolio Overview. As part of the wider team, you will contribute to VCF's success both in APAC as well as globally.

Among other tasks and responsibilities, you will support the Client Servicing Group officer with daily and weekly tasks such as compiling third party market commodity prices and distributing to clients, ensuring accurate settlement processes for standard VCF products, safeguarding data quality in VCF systems such as SIP Global and DWC, help prepare management reporting, and resolve queries from stakeholders such as clients, participant banks, and internal operations. You will assist the CSG team with projects and global initiatives such as CBT (Core Banking Transformation), DWC (Digital Working Capital), SIP Global, and various other projects that will increase efficiencies and productivity and reduce the risk of error and reduce the costs by implementing more automated processes.

To be successful in this role you will have:
  • University Graduate in finance, accounting, business, economics, law, or other banking related discipline
  • Experience in an International Wholesale banking environment.
  • Excellent communication skills, drive, collaborator, understanding of financial analysis & risk.
  • Experience with working capital products like securitization, receivables monetization, inventory finance, asset-based lending and or supplier finance products
  • Good analytical skills, result, and quality driven and an excellent communicator (verbally and in writing)
  • Attention to detail and organised.
  • Creative problem-solving skills, strong drive, and ability to perform under pressure and deadlines.

Our Values, Vision, and Mission

Rabobank Australia fully embraces inclusion and belonging and delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here. We are committed to our values; we are client focussed, action oriented, purposeful, and courageous in our work. We are professional and considerate and bring out the best in each other and are committed to keep learning. We have an open culture, where you can be yourself and be valued for who you are.

What we're proud to offer you:
  • Rabo@Anywhere is our hybrid way of working at Rabobank and for Australia, which means we have a blend of time working between the office and home.
  • Wellbeing leave. These 2 extra leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
  • Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
  • Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave)
  • Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave is not enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
  • Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
  • Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Rabobank is committed to a culture where diversity and inclusion is valued, respected, and encouraged. We welcome applicants from diverse cultures, faith, and sexual orientation.

If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.

Rabobank is not accepting submissions from recruitment agencies for this role.

You must hold valid work rights to be considered for this role.

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