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Accounting Analyst

Manulife and John Hancock
Quezon City, Philippines
Closing date
Aug 7, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.

Why choose Manulife?
  • Competitive Salary packages and performance bonuses
  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
  • Retirement savings benefit
  • Rewarding culture that values wellness and well-being
  • Performance Bonus
  • Global network of industry experts
  • Extensive training resources

Job Description:

The Trust Accounting Services, Control unit provides oversight to daily suspense accounting, reconciliation, and monitoring to ensure client investments are appropriately funded and accounting records are reflecting activities accordingly. This role is responsible for recording detailed cash journal entries, as well as clearing entries to ensure suspense accounts are maintained within corporate standards and according to National Instruments 81-102. Reporting to the Manager, Trust Accounting Services, and Controls, the Accounting Analyst works with Operations, Cash Management, and steady-state support teams, as well as any other internal Stakeholders to resolve outstanding issues, and is required to work with accuracy and careful diligence.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:
  • Ensures the accuracy and reliability of the funds' accounting records, thus enabling the production of accurate and timely NAV (Net Asset Values).
  • Applies accounting and internal control processes through the monitoring and clearing of suspense accounts and identifies and resolves issues.
  • Reports fund-related financial information to clients, Manulife departments, and Manulife Asset Management.
  • Performs daily, weekly, and monthly account reconciliations from low to medium complexity, requiring technical awareness of internal systems such as the General Ledger and Administration platforms.
  • Analyzes daily outstanding items and resolves routine errors in a timely manner, escalating non-routine errors to the manager, as necessary.
  • Provides accounting and coordination support and servicing activities to ensure accurate accounting records.
  • Communicates with various levels of Admin staff; interprets and takes appropriate action to resolve accounting and suspense issues.
  • Validate responses from the Operations Suspense team against the accounting model and negotiate resolutions with Operations or escalate to the manager as appropriate.
  • Provide support to others within the Trust Accounting Services teams to ensure adequate coverage on all tasks, as directed.
  • Prepare the funding for various bank accounts to cover the cash movement for related expenses and investment allocation through the treasury management platform.

  • Finance or Accounting degree holders with at least 2-3 years of finance and accounting experience are welcome to apply
  • Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
  • Minimum Skills to Hire/Must Haves:
    • Knowledge of accounting principles.
    • Attention to detail, and accuracy with a strong math aptitude.
    • Good analytical and critical thinking skills.
    • Ability to meet tight deadlines and multiple priorities
    • Ability to work in a team environment with strong people skills.
    • Excellent written and oral English communication skills.
    • Controls and reporting experience is an asset.
    • Proficiency with MS Office, specifically Excel.
    • Knowledge of Retail Wealth Management products and admin systems (Lawson, IFast and MPS) would be an asset.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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