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Financial Analyst

Manulife and John Hancock
Quezon City, Philippines
Closing date
Aug 6, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.

Why choose Manulife?
  • Competitive Salary packages and performance bonuses
  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
  • Retirement savings benefit
  • Rewarding culture that values wellness and well-being
  • Performance Bonus
  • Global network of industry experts
  • Extensive training resources

Job Description:

The role is accountable for IT Delivery Center Finance Controllership within Manulife Business Processing Services ("MBPS") and for the maintenance of trust with our customers.

Key Responsibilities:

Invoicing Operations
  • Responsible for the accurate and timely preparation, validation and issuance of project invoices pursuant to Manulife IT Delivery processes
  • Monitor, report and analyze project recoverability including resource chargeability, summary of resources charges and the like based on set guidelines
  • Monitor, report and analyze ageing receivables, collections, and payments
  • Review of costing stipulations in Statements of Work (SOW) based on set guidelines
  • Ensure collections of outstanding invoicing within SOW and/or reasonable timeline

Project Accounting
  • Ensure charge-out or billing based on established charge-out model or approach
  • Prepare and facilitate client cost and entity revenue accruals based on signed statements of work or PlanView details as deemed applicable
  • Partner with Strategic PMO and Finance Controller on key reports
  • Actively seek and execute opportunities to improve existing project accounting processes through automation or other means
  • Work with Controllers on month-end closing activities as deemed necessary

  • Facilitate reconciliation of intercompany balances in view of yearly audit of financial statements of the entity
  • Maintain reports related to client invoicing
  • Initiate and drive PowerBI and/or Power Apps reporting projects

  • University Business Degree and/or recognized accounting designation; CPA preferred; Professionals with 2 to 3 years of work experience are preferred.
  • General understanding of accounting principles applied in a business environment
  • Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to work on day shift

Minimum Skills to Hire/Must Haves:
  • Intermediate Excel skills and basic understanding or experience in project management
  • Strong oral/written communication skills required to interact with clients and representatives from other business units or other departments
  • Able and willing to work in Quezon City post pandemic and/or as per business requirement
  • With 10% travel requirement to Makati City Office or on a per-need-basis.
  • Experience in PowerBI and/or PowerApps is a plus

  • Keen attention to details and excellent problem solving and analytical skills
  • Strong relationship management skills and experience in partnering with a diverse team located in multiple locations and time zones.
  • Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments. Uses diplomacy and tact to resolve difficult situations. Escalates more serious issues to management.
  • Excellent initiative and ability to commit to a course of action in the face of risks and uncertainty
  • Professional attitude and client service orientation; collaborative and results-oriented
  • Practical problem solving skills and the ability to influence change
  • Strong oral/written communication skills required to interact with senior officers and representatives from other Divisions and functional departments
  • Strong organizational and time management skills with the ability to be flexible to changing environments
  • Ability to work independently and willing to collaborate with other teams for a project with huge scale benefits
  • Flexible on shift and overtime may be required to meet business deadlines.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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