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Resource Recovery Assistant Manager

Canandaigua National Bank & Trust Co
Pittsford, USA
Closing date
Jul 11, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Resource Recovery Assistant Manager

Canandaigua National Bank & Trust

Location: Pittsford, NY (Hybrid position)

What does a Resource Recovery Assistant Manager do?

Responsible for managing the Resource Recovery Counselors in order to effectively collect past-due loans and to maximize the recovery of financial resources related to problem loan accounts; implementing strategies to achieve goals developed for the department; organizing the work, activities, and human resources of the department; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports.

What is needed to be successful in this role?
  • A B.S. or B.A. degree in a field related to banking or equivalent normally required.
  • A minimum of five (5) years' experience in related positions normally required.
  • Excellent communication skills and strong attention to detail.
  • Proficiency with a PC and associated programs (such as Microsoft Office)

What are the main responsibilities in this position?
  1. Manages the Resource Recovery Counselors to effectively collect past-due indirect, direct, and chexmate loans and to maximize the recovery of financial resources related to problem loan accounts
  2. Directly supervises this team to monitor the status of delinquent loans and to ensure that holders of delinquent accounts are contacted.
  3. Develops, with Resource Recovery Manager, resource recovery strategies.
  4. Analyzes difficult and complex loans to determine the most effective method for maximizing financial recovery and establishes an action plan for collection.
  5. Organizes the work and activities of the Resource Recovery Department to achieve established goals; monitors the efficiency and performance of the department versus established standards.
  6. Directly supervises staff within the department.

What makes working at CNB different?

At CNB, we are Investing in You . Our strong corporate culture is based upon seven Core Values: Honesty and Integrity, Responsibility, Teamwork, Respect, Innovation, Professionalism, and Commitment. Our culture nurtures passionate employees and offers great rewards including:
  • Medical, Dental, Vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners.
  • Paid Holidays, Vacation, and Sick time.
  • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
  • Training & Development Opportunities.
  • Tuition Assistance.
  • Volunteer Opportunities.
  • Award Winning Wellness program that promotes a solid work/life balance.
  • Banking perks and discount programs.

Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 125 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.

As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At CNB, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, religion, disability, sexual orientation, education, and culture.

As the only local, full-service, community-owned financial institution in the Rochester area, Canandaigua National Bank & Trust is Investing in You . If you want to be a part of something special, join us today!

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Compensation range- $30.00-$32.00
The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

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