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The Hanover Insurance Group, Inc.
Worcester, USA
Closing date
Aug 5, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Claims organization is seeking a VP of Claims Analytics to join our growing team in a remote or hybrid work arrangement in MA or open to relocation to MA.

This is a full-time exempt role.


As a member of the Claims Senior Leadership team and direct report to the Chief Claims Officer, the VP of Claims Analytics influences the strategy and day to day operations of a large and critically important component of the company.

She/He will oversee annual financial planning, staffing analysis, budgeting, and approvals for a $182M operation. Provides data and insight to corporate Finance and LOB financial officer's critical to making well informed financial judgements and decisions impacting the entire organization. Work closely with Corporate Actuaries and LOB Actuaries to help them make significant reserving decision that influence the performance of the company.

  • Partner with defined business management and leadership on operational and strategic issues as they arise.
  • Provide strategic recommendations based on financial analysis and projections, cost identification and allocation and revenue/expense analysis.
  • Assist in facilitating the integration of competitive intelligence to support business strategies.
  • Provide timely, accurate executive reports to assist Finance and business leaders in assessing current and future business performance, trends and forecasts.
  • Responsible for providing executive reporting and analysis that is consistent with defined standards and processes. Assess and develop adhoc reporting as needed.
  • Oversee and direct annual plan and budget preparation. Monitors progress and presents financial metrics and impact to business unit leader and senior management.
  • Proactively monitor and review margin improvement opportunities with business leaders.
  • Collaborate with other Finance and business leaders to define and drive enterprise initiatives.
  • Assist in the development of presentations to various audiences, including rating agencies, Wall Street, Board of Directors and senior management.
  • Recommend necessary resource allocation changes to address business issues or opportunities.
  • Actively participate in defining reporting standards that are leveraged for all business units.
  • Acts as a change agent and effectively focuses the resources during times of transition and change.
  • Responsible for managing and driving all aspects of talent management for team.

  • Bachelor's degree required, MBA preferred. Degree in Economics, Finance or Accounting preferred.
  • 15+ years of financial analysis practices and principles with 10 plus years of leadership experience;
  • 8+ years of P&C Insurance experience preferred.
  • Develops working relationships and interacts effectively with all necessary levels of the organization.
  • Proficiency in MS Office applications and related analytical tools
  • Strong executive presence and the ability to make effective presentations to large and small groups at all levels in the organization.
  • Responsible for taking independent action, developing strategies, and making quick decisions in a proactive and competent manner.
  • Business issue identification, analysis and communication.
  • Sound judgment and ability to deal with difficult and stressful situations.
  • Ability to concisely present and communicate complex financial and business issues to business unit leaders and senior management.
  • Able to learn and apply market and competitive intelligence
  • Understands pricing and product strategies
  • Strategic Planning
  • Project Management
  • Relationship Building & Negotiation
  • Able to foster productive teamwork
  • Change Leadership
  • Sets challenging goals and provides guidance and direction to staff.


It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.


We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here

Other details
  • Pay Type Salary
  • Required Education Master's Degree

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