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Business and Process Oversight Analyst

Legal & General
London, United Kingdom
Closing date
Jul 18, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Company Description

Legal & General is one of Europe's largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us - from Hong Kong and Singapore, to Chicago and major European financial hubs.

Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers - which include individual savers, pension scheme members and global institutions - and deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.

Job Description

We're recruiting for aBusiness & Process Oversight Analyst to join our Asset Management Division.

The role of the Oversight Manager is to provide daily supervision of all significant outsourced third parties within Private Markets, with an emphasis on service risk management.

Oversight will be conducted through a combination of quantitative analysis of data-driven deliverables via exception testing and qualitative analysis obtained through engagement with the LGIM Real Assets Fund Financial Management function. While the role is designed to add business value through ongoing process enhancement, it will remain external to the value chain to ensure independence and objectivity regarding BAU activities.

What you'll be doing:
  • Assess the effectiveness and strength of the outsourced supplier's processes and controls via a risk-based, periodic evaluation, concentrating specifically on processes classified as medium to low risk
  • Conduct a root cause analysis of non-performance or process failure through collaboration with the outsourced provider and the LGIM Real Assets Fund Financial Management function
  • Log risk events / process failures in accordance with LGIM's operational risk management framework and monitor through to completion including liaison with operational risk manager (as appropriate)
  • Escalate/report instances of non-performance / process deficiency to the Head of Business and Process Oversight and Supplier Relationship Manager (if applicable)
  • Input into the annual LGIM controls audit including timetabling, collation of audit evidence and query management)
  • Complete/support on the AAF controls as required (internally) and review external AAF controls
  • Monitor the performance of an outsourced accounting and administrative service provider against the KPIs established in the corresponding service level agreement
  • Provide strategic, pragmatic solutions in instances of non-performance / process failure to the outsourced provider and the retained LGIM Real Assets business in a collaborative manner to drive continuous improvement
  • Be aware of, and champion as appropriate, alternate processes and procedures, including through new technologies, that may increase robustness / efficiency across LGIM Real Assets financial and operational target operating model

Who we're looking for:
  • Post graduate qualification in an appropriate field e.g. accountancy, consultancy, internal audit
  • Strong knowledge of investment/asset management including middle and back-office processes, front office technology, investment compliance, regulatory reporting, and valuations services
  • Understanding of audit processes and methodologies
  • Knowledge of key risks applicable to fund accounting
  • 1-2 yeas experience working in Asset Management, focused on Private Markets within relevant roles
  • Relevant experience of Supplier Governance, Compliance and Oversight management
  • Experience in identifying and implementing process improvements
  • Good experience and expertise with relevant systems (Microsoft suite)
  • The ability to influence stakeholders in respect of process improvements.
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
  • There are the many discounts we offer - both for our own products and at a range of high street stores and online
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information

Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.

If you join us, you'll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you're open to find out more, we'd love to hear from you.
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