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Senior Analyst, Risks and Controls

Manulife and John Hancock
Quezon City, Philippines
Closing date
Aug 3, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.

Why choose Manulife?
  • Competitive Salary packages and performance bonuses
  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
  • Retirement savings benefit
  • Rewarding culture that values wellness and well-being
  • Performance Bonus
  • Global network of industry experts
  • Extensive training resources

Job Description:

We're looking for a Senior Analyst, Risks and Controls to join our Integrated Compliance Service team at MBPS. In this role, you are expected to Supports the process, risk and control identification, documentation, and assessment for business units in all Asian jurisdictions and North America.

Key Responsibilities:
  • This role reports to the Manager of Risk and Controls - Integrated Approach Program.
  • Supports the process, risk and control identification, documentation, and assessment for business units in all Asian jurisdictions and North America. Specific duties include but not limited to:
  • Lead the assigned engagement in documenting the processes, risks, and controls in collaboration with business units; and maintain the documentation on a set frequency in Archer (GRC tool)
  • Review and implement change requests to the business process and common unit applications within Archer
  • Support the IAP team with development of training material, communication templates, etc.
  • Support the Integrated Approach Program's objectives and goals to effectively fulfill its mandates by working on other projects or tasks assigned by our Stakeholder
  • Maintain good working relationship with the process owners / stakeholders by consistent communication and timely coordination of activities, to ensure that the engagement is executed properly, and concerns are addressed on timely manner

  • 1 year experience in Audit, Risk, Compliance reviews and assessments
  • Strong written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Quick learning, detail-oriented, proven ability to manage multi-tasks before strict deadlines
  • Ability to work independently under pressure and make prompt decisions in a fast-paced environment
  • Team-oriented and able to work in a collaborative environment
  • Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity
  • Ability to document process flowchart or narrative
  • Must have or be willing to acquire expertise with Visio
  • Proficient in MS Office Suite of products including MS Word, Excel, PowerPoint
  • Education/Professional Experience
  • Bachelor's degree in Accounting, Finance, Business, or related fields
  • Strong knowledge in Risk Management, Internal Control and Audit Principles
  • 1+ year working experience in a Public Accounting firm specializing in Insurance, Asset Management, Banking or Financial Services industries

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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