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Senior Systems Executive

Employer
Cognizant
Location
Singapore, Singapore
Salary
Competitive
Closing date
Aug 3, 2024

View more

Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Job Description:
  • Deskside support technicians take repair requests in in person and by email, phone, or live chat.
  • Offer Customer Service
  • Problem-Solve Computer Issues
  • Provide Hardware and Application Support
  • Install Software Upgrades
  • Create and Maintain Documentation.
  • Perform on-site or remote servicing, repair, and installation of computer hardware, software, and networks
Skills and expertise:
  • CIS Deskside Support with 2 to 5 years of Experience in Maintaining, analyzing, troubleshooting, and repairing hardware and computer systems is the job of deskside support.
  • Tech-savvy people who are self-motivated enough to provide consistent customer support with minimal supervision will thrive in this role.
  • Strong experience in supporting executive level users
  • Due to their vital role in supporting businesses 24/7, they may be required work nights or weekends.
Technical Skills:
  • ITIL foundation
  • Network trouble shooting skills
  • VIP Support skills
  • MAC & Windows support
  • Effective communication in English is mandatory
Good To have:
  • Nexthink
  • SCCM
  • MAC & Windows certified

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