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Delivery Manager

London, United Kingdom
Closing date
Jul 28, 2024

View more

Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Delivery Manager

About Portaltech Reply:
Portaltech Reply is the Reply Group company, partner of SAP, that provides Customer Experience solutions. Portaltech Reply is a combination of eCommerce Omnichannel knowledge and outstanding technical expertise, that allows to work with clients on their eCommerce and digital retail strategies, operations and technologies, and develops world-class eCommerce solutions.
Since 2000 Portaltech Reply has consolidated his position within the eCommerce SIs ecosystem and, after becoming a hybris partner in 2007, has been accredited as one of the worldwide hybris' leading solution partners, holding a Platinum Elite Status and being named hybris Global Partner of the Year 2012, 2011 and 2009.
Selected by SAP Hybris in 2015, Portaltech has been working with SAP core engineering team to develop and enhance product features such as the Travel Accelerator.
With offices in London, Milan, Munich, Minsk and Chicago, Portaltech Reply has been helping customers worldwide, successfully designing and implementing over 50 eCommerce solutions for leading retailers, brands and B2Bs

Role Overview:
The Delivery Manager in Portaltech Reply is accountable for effective delivery of projects and services. Their goal is to bring success as a combination of customer satisfaction, team motivation and growth and project profitability. According to his seniority the DM will manage one or multiple accounts, either to deliver a digital transformation or support service via a multi-disciplinary, highly skilled digital team.

  • Delivery Manager will be responsible for the success of multiple implementation / service delivery projects.
  • Will be responsible for the profitability of projects, managing planning and execution of activities during the entire lifecycle of projects.
  • Responsible for supporting customers ensuring goals are achieved.
  • Responsible for developing long-term relationship with customers, identifying future opportunities.
  • Responsible for team growth
About the candidate:
  • Bachelor's degree in Business, Management, Economics, Computer Science or in an IT-related field
  • You have already gained initial digital project management experience with exposure to agile methodology
  • Certifications in relevant project management methodology are a strong asset
  • Experience with SAP Commerce
  • Strong technical background
  • You're a natural collaborator and you can demonstrate strong stakeholder management skills
Reply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

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