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Manager, Business Risk and Control Management - Hang Seng Bank (HK)

Hang Seng Bank Limited
Hong Kong, Hong Kong
Closing date
Jul 12, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Unsecured Lending and Payment

Principal responsibilities:
  • Maintain effective risk and control management within Unsecured Lending & Payment as the First Line of Defense to minimize the risk exposure of the Bank
  • Lead on-going control monitoring activities by performing risk and control reviews and implement appropriate control measures to ensure adherence to Group policies, regulatory requirements and guidelines
  • Coordinate with stakeholders to ensure the proper and timely recording and reporting of operational risk issues and their corresponding management action plans
  • Perform gap analysis and propose control enhancements in response to internal review findings, business initiatives and policy updates
  • Promote operational risk awareness and act as a subject matter expert to provide advice to business teams on governance, risk assessment, internal control design, implementation and oversight
  • Keep abreast of relevant group guidelines as well as regulatory requirements, and identify their impacts and necessary controls on end-to-end business process
  • University degree in Business Administration, Finance, Accounting or related discipline. Relevant professional qualifications, such as Associate Operational Risk Management Professional (AORP)/ Certified Operational Risk Management Professional (CORP) is a plus
  • Proven exposure on retail banking, operational risk management, regulatory compliance, internal audit or other related areas. Knowledge on unsecured lending, credit card and payment is an advantage
  • Excellent problem solving, interpersonal and communication skills
  • Strong self-motivation and ability to work independently
  • Ability to communicate effectively with proficiency in both English and Chinese
  • Ability to prioritize conflicting demands and problem solve in a dynamic environment
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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