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Head of Back Office - Successor of Head of Operations

Morgan McKinley
Hong Kong, Hong Kong
HK$101k -120k pm
Closing date
Aug 19, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Description
  • Reporting to Head of Operations, the role acts as the first point of contact between Back Office and Business Units and also the successor of the Head of Operations
  • Products: Cash Equities and Bonds
  • Maintain a high level of customer service for both internal and external customers
  • Managing escalated client queries and issues from Business
  • Responsible for identifying any control gaps and put in place corresponding controls to mitigate operational risks
  • Monitoring the daily processing and ensure operational procedures are being strictly followed
  • Ensure all the policy and procedures are compliance to regulatory requirements
  • Taking the lead to drive any enhancements to automate or streamline current workflows
The Successful Applicant
  • Bachelor degree holder
  • 20+ years of operations experience, strong in cash products and corporate actions
  • Experience in handling settlement and corporate action processes of cash equities and bonds
  • A thorough understanding and in-depth product knowledge of all Global Markets asset classes
  • Strong leadership, communication and interpersonal skills
  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)
  • Be able to multi-task and work under pressure

If this above description fits your experience and is something you would like to explore, please click 'Apply Now' to submit your resume to us.

Our specialist consultant will get in touch with you soon, if we find your profile suitable for this position or any other vacancies we are recruiting for.

Any questions, please feel free to contact Janet Chang at

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