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Regulatory & Public Affair Assistant Manager

Manulife and John Hancock
Hanoi, Vietnam
Closing date
Jul 18, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

The opportunity

We are looking for a Regulatory & Public Affair Assistant Manager who is able to to support and facilitate business and relevant stakeholders to obtain the company's business strategies; support achievement of the business' long-range strategic goals by identifying and managing regulatory, legislative and advocacy issues; contribute to enhance our relationship with regulators. You shall work with dynamic, professional, and strong core values organization.

  • Prepare regular/ad-hoc reporting documents as and when required, paperworks, briefing and meeting notes for the meetings.
  • Conduct research on key political and regulatory developments that may impact Manulife.
  • Liaise with related divisions/departments in Manulife to remind the deadline and quality of periodic/ad hoc reports to regulators (Ministry of Finance, State Bank of Vietnam).
  • Review format of the official letters and reports sent by Manulife to the regulators.
  • Work closely with Legal & Compliance team and business teams to support regulatory approvals for licenses and transactions.
  • Perform administrative procedures/interactions with administrative offices of ISA, MOF, regulators and Insurance Association of Vietnam, including receiving and submitting hard copy documents (letters, reports, dossiers to request approval for new products/capital injection/agency training/others) to MOF's one-stop counter/Administrative office.
  • Other administrative tasks of the Regulatory & Public Affairs Dept. (printing, conduct expense payments, manage department stationery and taxi fees and invoices, preparing for meetings including the meetings between Manulife (CEO/EMT) and regulators in Hanoi, logistics...).
  • Translate materials and documents as and when required.
  • Other tasks assigned by manager/the regional office.

How will you create impact?

This role report to Head of Regulatory and Public Affairs. You are Regulatory & Public Affair Assistant Manager to strengthen our relationship with regulators (ministries and government agents) and facilitate business's goals. You will work closely with Business and relevant stakeholders to support and advise them to meet the regulatory requirements of the regulators.

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for
  • Very strong oral and written English and Vietnamese communications skill, especially, business writings/presentations
  • Ability and willingness to work in a team spirit
  • Be hardworking & highly responsible
  • Experienced in insurance/banking/finance
  • Experience in working with government agents
  • Advanced IT skills (incl. MS Word, PowerPoint, Excel, ...);

What can we offer you?
  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you
  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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