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Transfer Agency UK, Officer, Hybrid

State Street Corporation
London, United Kingdom
Closing date
Jul 18, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Who we are looking for
A Transfer Agency specialist, at Officer level , to join our Transfer Agency team. You will be responsible for collecting and processing complex data, exercising due diligence as well as reviewing and implementing strict data quality processes. You will also be required to demonstrate a comprehensive knowledge of relevant work processes alongside a broad understanding of related and interfacing activities.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

What you will be responsible for
You'll be working within the UK Transfer Agency department. You will be accurately delivering high quality service both internally and externally by incorporating experience and industry knowledge in the daily workflow:
  • Initially you will be a key part of a larger project team in establishing a new Transfer Agency team in the UK. You will contribute towards operational readiness of the new function.
  • Participate in data preparation and review, including but not limited to checking and sign-off during control process
  • To comply with the regulatory regimes in which State Street operates, with particular consideration given to relevant AML-KYC, Client Asset (CASS), Conduct of Business, COLL, Dispute Resolution, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role
  • Undertake daily processes across Transfer Agency for example, Deal input, Register Updates, Investor Servicing, cash movements and reconciliation
  • In the absence of the Line Manager, take responsibility for the efficient day to day running of the team acting as a source of technical expertise
  • Work with your Manager to ensure sufficient resources to ensure all queries and tasks for all Transfer Agency function are resolved in a timely manner
  • Promote risk awareness, assessment and control within the department
  • Communicate relevant information as appropriate up and down the line and escalate where necessary
  • Assist in the delivery of on the job training and development of others
  • Attend and contribute to operational, risk and audit meetings as required, and actively contribute to Transfer Agency wide projects and focus groups, ensuring open communication
  • Work closely with the other departments within State Street locally and Transfer Agency Units globally
  • Implement and review processes to meet the changing requirements of our clients and improve efficiency
  • Develop and maintain a thorough knowledge of Transfer Agency processes and Systems

What we value
These skills will help you succeed in this role:
  • Proven interpersonal and communication skills
  • Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents
  • Highly organized with extensive analytical, problem-solving and negotiation skills
  • Ability to work on own initiative.
  • Excellent communication skills - (listening skills, oral communication skills, information sharing and written communication skills).
  • Strong Attention to detail and time management skills

Education & Preferred Qualifications/experience
  • Experience in a CASS related role within the financial services industry
  • A minimum of 6 years of Transfer Agency experience in a large, global financial services firm
  • IOC Qualification
  • Understanding of regulatory complaint handling requirements, with prior exposure to the handling & recording of Consumer complaint cases, beneficial.
  • Awareness of Anti-Money Laundering regulations and the current regulatory environment
  • Good working knowledge of MS Office suite, especially an advanced level of Excel
  • Administrative and business support skills, with the ability to multi-task and to work calmly under pressure
  • A clear and analytical methodical approach to problem-solving; organization skills for oneself and others; willingness to assume additional tasks in order to share workload within team/department; meet tight deadlines with initiative and team-oriented spirit
  • Excellent communication skills - Fluent in English
  • Ability to deliver high quality client service both internally and externally by incorporating experience and industry knowledge.
  • Strong written & verbal communication skills
  • Excellent organisational, planning and co-ordination skills.
  • Display thorough understanding of the following key tasks and the related regulatory rules:-
  • Dealing
  • Settlements
  • Reconciliations
  • Investor Servicing
  • Cash Management
  • Registration

Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.

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