Data Management & Governance Manager

Job Purpose

You will be part of the Group Data Management & Governance Office, specifically in the area of Data Quality and Management.

You will conduct data quality analyses and investigations for data anomalies, and identify areas for data quality improvement. You will have to work with various parties including IT to improve the quality and integrity of data flowing from system to system throughout its lifecycle. You will have to design and establish data management programs and initiatives to steer, drive the organization towards data driven, and enable innovations while preserving the confidentiality of data.

The Job

• Design, develop and maintain data quality and management artefacts (e.g. standards and guidelines) to ensure relevancy and up-to-date to meet the organization's strategic objectives and business needs.
• Work with data stakeholders to define and implement data quality standards and guidelines;
• Publish and maintain data quality and management artefacts (guidelines, standards, dashboards, etc.) online to raise user awareness and facilitate self-service;
• Conduct data quality and trend analysis to ensure continuous improvements and provide updates to the management accordingly;
• Provide data quality advisory to the various stakeholders and data stewards/owners;
• Perform data profiling, investigation and root cause analysis on data quality issues;
• Provide recommendation on corrective actions and develop remediation strategies to improve and adhere to data quality standards and best practices;
• Monitor data quality issues and track remediation activities to ensure timely and effective closure;

• Manage documentation relating to the data quality architecture and reporting process (e.g. SOP) to ensure its currency;
• Execute education and communication strategy to raise the awareness of data quality and management obligations across the Group;
• Perform oversight and support country and subsidiaries to ensure alignment of data quality controls and standards;
• Strategize to shift mindset and embed data obligations and accountabilities into everyone's day to day activities, and to develop self-service data culture to improve overall business efficiency.
• Support Data Governance Committee as a member of the secretariat.
• Assist department risk officer in performing process reviews and work with stakeholders to streamline and embed controls onto business processes enabling appropriate usage of data by authorized personnel
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.
• Any other ad-hoc duties as assigned.

Our Requirements

• Degree from recognized tertiary institution with at least 10 years of working experience with at least 3 years of hands-on experience in data governance, and/or data management (such experience within Insurance or financial Industry advantageous)
• Experience in conducting investigations, or compliance assessments preferred;
• Risk management experience an added advantage;
• Detail oriented and analytical, with good problem solving, project management and organizational skills.
• Good understanding of the principles and key controls of various data management disciplines, e.g. master/reference data management, data quality management.
• Strong change management skills and/or experience in organization transformation programs.
• Good team spirit, stakeholder management and interpersonal skills.
• Strong written, oral communication and interview skills.
• Keen interest in business process modelling and re-engineering, preferably with Design Thinking or Lean Six Sigma certification.
• Exposure and understanding on data, architecture diagrams and up-to-date on data and technology landscape (e.g. Hadoop, cloud, data warehouse, AI and ML)
• Maintain awareness of regulatory, data and technology trends and movements across the market and industry.
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern
Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people's lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.