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Senior Recruitment Manager

Great Eastern Life Assurance Co Ltd
Singapore, Singapore
Closing date
Aug 11, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Purpose
Reporting to Lead, Manpower Development , your main roles are (1) to drive and execute strategies to increase manpower growth and retention of tied agency and FA distribution force through recruitment and improve sales production & quality of new recruits (2) to manage the department's budget and spending

The Job
• Drive and execute strategies to increase growth size of agency force in increasing and sustaining agency sales and market share:
o Organic growth through improving recruitment participation rate and competency among all leader and producer ranks, increasing uptake of management career from producer ranks
o Further penetrate and develop new markets for recruitment, e.g. undergraduates, armed forces, cabin crew, financial specialists
o Recruitment of experienced leaders and planners

• Drive and execute strategies to improve sales production of new recruits in their first year of contract:
o Create necessary performance based incentives to motivate recruiters and recruits towards sales performance
o Work together with training department/ centre to develop training and development courses to improve sales performance of new recruits
o Work together with business development units to manage activity and performance of new recruits

• Performance management of KPIs towards achieving recruitment goals:
o Establish and re-assess appropriate performance measurements at various stages of recruitment process
o Annual forecast of target for performance measurements in order to attain recruitment goals, and re-assess targets when necessary
o Monitor performance measurements and take appropriate action to attain targets

• Tactical management of recruitment performance:
o Work with business development units to monitor performance and take appropriate action
o Create and drive tactical incentives and initiatives as necessary
o Communication on recruitment at various communication platforms, e.g. leaders communication sessions, agency talks

• Drive the development of career branding and presence:
o Recruitment events
o Marketing brochures & Exhibition collaterals
o Print ads
o Career presentation software
o Other below the line publicity/ advertising efforts

• Lead the budgeting, tracking and controlling process of manpower development budget so that spending and investments are within control to achieve the department's objective. This will involve collaboration with other departments such as Distribution Management Department, Distribution Governance and Group Finance.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements
  • A recognized degree or higher educational qualifications
  • At least 3-5 years working experience, preferably with agency management or insurance business development experience
  • Sociable, driven and meticulous personality
  • Good team player with excellent interpersonal and communication skills
  • Bilingual (English and Mandarin)
  • Proficient in Advanced Excel/Finance/Budgeting background is a major advantage
  • High level of integrity, takes accountability of work and good attitude over teamwork.
  • Takes initiative to improve current state of things and adaptable to embrace new changes
About Great Eastern
Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people's lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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