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Sr. Officer - Trade Services Job

National Bank of Fujairah
Fujairah, United Arab Emirates
Closing date
May 24, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Work location: Fujairah
Preferred Candidate: Expat Only

Job Purpose

To verify/authorise transactions processed within agreed service delivery standards strictly as per NBF procedures, Regulatory guidelines and within ICC rules & regulations.
To scrutinise and process LC within agreed service delivery standards strictly as per NBF procedures, Regulatory guidelines and ICC rules & regulations.

Key Accountabilities

Responsible for scrutinising LC (export & import) documents (either as a first or second checker) as per prescribed threshold limits strictly as per LC terms and ICC guidelines.
Responsible for verification/authorisation of transactions, customer/counter party instructions within the prescribed threshold limits strictly as per laid down policies and procedures.
Responsible for collection of relevant charges, application of preferential charges/waivers, etc. for the transactions handled.
Evaluate the risk of each transaction handled and responsible to raise Transaction ticket for relevant approvals.
Responsible for reconciliation of NOSTRO and suspense accounts are reconciled within the agreed time lines.
Ensure that all swift messages prepared by the Processors are verified/authorised; EOD review of all NACK/Pending items for rerouting; successful acknowledgement obtained for all transmitted items.

Other Accountabilities

Responsible for extraction and review of Beginning of Day (BOD) reports from T24 (online and email reports) relating to the jobs currently assigned.
Responsible for upkeep of relevant files including periodical physical verification of same.
Responsible for movement of completed documents to off site storage on a regular basis.
Notification discrepancies, if any, observed are communicated either through T24 or manually and transmission acknowledgement obtained for all rejections.
EOD review of all pending items to ensure that the team maintains a clean desk policy
Strict compliance to Anti Money Laundering guidelines and Bank's compliance policy

Other Accountabilities

First point of contact for customer and business in case of queries/clarification with regard to activities handled by the Section.
EOD review of all INAU/IHLD entries, daily review of suspense account, maintenance of MIS for activities undertaken by Section/Unit.
Ensure self and staff carry out the functions as per NBF policies and procedures, regulatory guidelines and relevant ICC rules.
Responsible for prompt replies to all messages/faxes/queries from counter parties, Business and customers. Ensure that reporting staff too are following the same.
Responsible for staff performance appraisal, leave management, management of staff personal development plan and Training requirements.
Responsible for raising ORER for all incidents and ensure recommended controls are implemented and strictly adhered to.

Job Context
• Evaluate LC clauses & the discrepancies observed and escalate /discuss with Section Head/Unit Head in case of any ambiguity or potential risk items.
• Responsible for upkeep of relevant files (overnight) and periodical physical verification (where required).
• Responsible for movement of completed documents to off-site storage on a regular basis (where required).
• Back up to Document Processors or Document Verifiers, at times of need.
• Maintenance of MIS for transactions processed.
• Back up to Document Processors in case of exigencies


A minimum degree (Bachelors) in a business related field or equivalent

Experience and Skills

Good knowledge of various ICC rules and regulations.
CDCS Preferred
3 year's prior experience in banking operations or Trade Finance Back office experience
An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
Basic computer skills
Good English language aptitude

Technical Competencies

Process Re-engineering- Trade Services- Basic
Customer Service- Trade Services- Proficient
Transaction Processing and Control- Trade Services- Proficient
Data Management- Trade Services- Proficient
Product Knowledge and Documentation- Trade Services- Proficient
Policies and Procedures- Trade Services- Proficient
Core and Regulatory Banking Systems- Trade Services- Basic

Behavioural Competencies

Change and Innovation - Basic
Communication - Basic
Evaluating and Solving Challenges - Basic
Results Orientation - Basic
Working and collaborating with others - Basic

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