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Associate Commercial Broker - Brisbane

National Australia Bank
Brisbane, Australia
Closing date
Jun 10, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Associate Commercial Broker - Brisbane

Job no: 793864
Business unit: Business and Private
Primary position location: 259 Queen St, Brisbane City, QLD
Work type: Permanent Full time
Region: QLD- Brisbane inner

  • Recognised as a top #3 employer on the 2023 LinkedIn Top Companies list to grow your career
  • Work in a collaborative and inclusive team environment
  • Bring your ideas, ambitions, and passions both in and outside of work

It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It's a good time to see what more you can find at NAB as an Associate Commercial Broker.

The Role:

As an Associate Commercial Broker, you will provide support to the Business Development Managers and Small Business Commercial Broker Bankers. You will be responsible for both reactively and proactively supporting small business customers and brokers with any complex servicing & administrative requirements that impact their everyday banking. This role is critical in supporting financial growth opportunities within the portfolio.

Typically, your days will include:

  • Delivering exceptional customer experience measured by turnaround times for customers
  • Completing pre-credit decision work including working on files, liaising with customers / brokers and internal stakeholders
  • Achieving agreed team productivity targets by effectively managing team Mailbox whilst maintaining agreed SLAs
  • Proactively identifying any cross-sell opportunities that result in positive financial performance for the team portfolio
  • Providing excellent service to our customers by being responsive, accessible and committed to a resolution

About you:

  • Knowledge of tools, techniques, and practices used to analyse the credit worthiness of a business enterprise through its financial statements
  • Understanding of key/basic requirements of credit to ensure lending applications are completed in line with NAB's policy
  • Experience in working with broker customers, uncovering their needs and delivering appropriate solutions as well as up selling/cross selling
  • Proven analytical skills involving balance sheets and business analysis, credit writing and debt servicing assessment experience
  • Preferred completion or completing a tertiary qualification in Banking & Finance or a business-related discipline.
  • Preferred previous experience with completing business loan applications

A diverse and inclusive workplace works better for everyone.

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and to read how we make our recruitment process accessible and inclusive at NAB, please visit for more information.

More focus on you

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

Join NAB

If you think this role is the right fit for you, we invite you to apply.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

unsolicited CVs from agencies will not be accepted.

Advertised: 08 May 2024 6:00 AM E. Australia Standard Time
Closing: 21 May 2024 11:55 PM E. Australia Standard Time

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