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Assistant Data Analytics and CRM Manager (RISK) - Hang Seng Bank (HK)

Hang Seng Bank Limited
Hong Kong, Hong Kong
Closing date
Jun 8, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Data, Analytics and CRM
We are currently seeking a high caliber professional to join our department as Assistant Data Analytics and CRM Manager.

Principal responsibilities:
  • Mine and analyze large structured and unstructured datasets and apply advanced statistical methodology to explore strategic solutions and actionable recommendations to solve business problems.
  • Keen to take initiatives to translate business problems into analytics-led solutions with appropriate methodology, manage the business application effectively and evaluate the results rigorously.
  • Highly sensitive to state of business and anticipative of business problems and priorities.
  • Explore the data and conduct quantitative analysis to ascertain root cause of business' issues, identifies opportunities and effective targeting for business growth potential.
  • Conduct analysis and insight generation to support business decision and risk control.
  • Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment.
  • Sharing knowledge and good practice, working collaboratively with different parties to create a productive, diverse and supportive working environment.
  • Collaborate with Group and offshore centre for different analytic solutions implementation and cross-reference sharing.
  • University degree in in Statistics, Mathematics, Computer Science, Data and Information Management, Risk Management or other related discipline
  • Minimum 3 years' working experience in analytics, management information, modelling and machine learning in banking industry, in depth knowledge and experience with machine learning techniques and algorithms is an advantage
  • Extensive experience and skill in mining massive volume of data for quick insight discovery
  • Proficient in SAS, SQL and Microsoft R/Python. Knowledge in Visualization tools (e.g. QlikSense, Data Studio, Tableau, Looker), GCP, Big Query, Feedzia, digital data is an advantage.
  • Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience
  • Positive mind-set and having a breakthrough attitude
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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