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Customer Success Specialist

Employer
Hays
Location
Sydney, Australia
Salary
Competitive
Closing date
May 23, 2024

View more

Job Function
Accounting/Audit/Tax
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
National Telecoms Company | Competitive Day Rate | Barangaroo Location | 6-month contract

Your new company
Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract!

Your new role
As a Customer Success Specialist, your duties will include, but not limited to;
  • Account lead - you will drive customer growth and new service and sale opportunities
  • Develop close and meaningful relationships with customers and key stakeholders
  • Take time to understand customer business needs and objectives
  • Proactively identify and implement personalised service enhancements, procedure improvements and governance plans
  • Support customers in delivery of projects across onboarding, service delivery, billing and tech support
What you'll need to succeed
  • Exposure to a sales environment, preferable within IT & Telecom industries
  • Proven relationship management skills with customers
  • Ability to deal with high pressure situations and show flexibility and resilience
  • Understand technology and be able to discuss technical issues
What you'll get in return
  • Competitive day rate of $280-$320 depending on experience
  • 6-month initial contract - start ASAP
  • Professional development opportunities
  • Collaborative and supportive environment
  • Opportunity to work with cutting-edge tech products and solutions.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#2860381

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