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Technical Lead, Application Management

Employer
London Stock Exchange Group
Location
Bangalore, India
Salary
Competitive
Closing date
Jun 10, 2024

View more

Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role Profile:

LSEG's Post Trade Technology Division is seeking a skilled Technical Lead for the BMC Control-M Batch Scheduler. You will play a crucial role in ensuring the smooth and efficient operation of batch processing systems. You will be responsible for running a batch scheduling team who work closely with the Service Development & Production Teams to provide updates and support. This role requires a solid understanding of batch scheduling principles, excellent problem-solving skills, and the ability to collaborate with various teams to meet operational requirements.

Would be required to work on Morning, Day or Night shift based on UK time according to the monthly roster. Out of hours support overnight and across weekends and Bank Holidays is frequently needed. Should be able to provide on-call support.

They need to be subject matter experts in the underlying technologies used by the applications. They may be required to provide detailed technical support for developers producing bug fixes & new releases of these applications.

Must be self-motivating with the ability to prioritize workload.

Key Responsibilities

Support of the LSEG Post Trade Solution TradeAgent application.

Support of a critical element of the London financial infrastructure.
  • Supervise Control-M batches to identify and resolve issues, ensuring maximum uptime and system availability.
  • Resolve Incidents and Problems
    • Fix and resolve batch job failures, raising issues to appropriate teams when vital.
    • Monitor ServiceNow for Incidents and Problems
    • Analyse problems and decide on suitable resolutions
    • Apply resolutions following the Post Trade Change Management procedure
    • Report status to relevant business and IT teams
    • Record progress of incident resolution in ServiceNow
    • Follow documented incident management procedures
  • Bug fixes and enhancements to Post Trade products
    • Collaborate with application support teams to understand batch job requirements and optimize scheduling parameters for efficiency.
    • Develop and maintain job scheduling standards, procedures, and documentation to ensure consistency and alignment to standard processes.
    • Collaborate with infrastructure teams to prioritise and optimize system performance for batch processing workloads.
    • Stay on top of industry trends and advancements in batch scheduling technologies, recommending changes to improve system reliability and performance.
    • Design solutions for longer term fixes for bugs and minor functionality enhancement requests
    • Implement fixes
    • Update code repository with source code changes where necessary
    • Update relevant WIKI/ documentation with changes
    • Co-ordinate the Release process for new releases
    • Work to the ITIL standard following Post Trade policies
  • Building and supporting environments
  • Maintain working relationship with business teams and business management
  • Should be willing to work on Morning, Day or Night shift based on UK time according to the monthly roster
  • Out of hours support / On-call support
    • Be available for overnight support of production services to ensure successful completion of processing
    • Respond to overnight calls and deal with issues
    • Support weekend releases and maintenance work
  • Consultancy
    • Provide consultancy during bug fixes, design and implementation
    • Act as subject matter experts for Control M
  • Assist in project related work
    • Carry out requirements as defined by project team
  • Quality check potential changes
    • Review development release packages prior to production deployment
    • Provide benefit of experience in the business area and application
PERSON SPECIFICATION

Education:
  • Degree educated, preferably in a technical field
Required skills and experience
  • Excellent problem-solving and analytical skills
  • Good communication skills
  • Strong understanding of product development lifecycle and methodologies
  • Demonstrable experience of leading a Scheduling Team or similar role, preferably in a financial services environment.
  • Relevant certifications such as BMC Certified Control-M Engineer (BCCE) or Control-M Foundations Certification are a plus.
  • BMC Control-M Admin skills would be a benefit.
  • Experience of deploying via Jenkins, Pipelining in Gitlab and running batches in Cloud and on-prem environments.
  • Good knowledge of DevOps and its related Technologies : CI/CD , Jenkins , Ansible
  • Good UNIX/Linux System Administration skills
  • Good SQL Coding skills ( Oracle SQL )
  • Good Scripting skills ( Shell scripting, Python )
  • Hands-on in version control repository/Deployment (Ideally bitbucket, GitLab)
  • Experience in Service Now
  • Experience with Risk and Application/Development Teams.
  • Bachelor's degree or equivalent experience in computer science, information technology, or related field.
  • Demonstrable experience of leading a Scheduling Team or similar role, preferably in a financial services environment.
  • Work optimally under pressure in a fast-paced, dynamic environment.
  • Good communication and interpersonal skills, to collaborate effectively with multi-disciplines.
  • Willing to adopt Hybrid working mode and work in Bangalore Office
  • Good to have ITIL or AWS certification
  • Experience in Financial or an investment banking environment or clearing service environment
  • Knowledge of Trade Life Cycle services
  • Familiarity with financial products and financial terms
  • Excellent analytical skills, Attention to Detail and problem-solving abilities.
  • Solid technical background in the core technologies with several years of experience.
  • Ability to communicate clearly and concisely to IT, business teams and to senior management
  • Strong negotiation / influencing skills able to overcome resistance and reach consensus and compromise in order to attain the required objective.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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